This app hasHigh-quality photo prints and products
🕰️
This app hasFast and reliable delivery
📚
This app hasCustomizable photo books and calendars
🎨
This app hasWide range of personalization options
💰
This app hasAffordable shipping costs
🤝
This app hasHelpful and responsive customer service
Negative highlights
📦
This app hasShipping delays and lost orders
🤔
This app hasMisleading 'free' offers with high shipping fees
🖼️
This app hasQuality issues with some products like blankets
🔍
This app hasLack of inclusivity in product designs
💳
This app hasBilling and payment processing problems
🕰️
This app hasSlow app performance and glitches
What's New in FreePrints Gifts
+1
72.1.1
January 3, 2025
• This release includes bug fixes and improvements
We're so happy to bring you our newest app, FreePrints Gifts. It's because of people like you that we can do what we do - if you had a great experience with FreePrints Gifts, please consider giving us a review.
I ordered a photo pillow on Dec 4, 2024 for my niece for Christmas. Who unfortunately had to put her best friend, & the most precious dog (who she’s had since she was a baby) down a few months ago. Well, it has never arrived, and when I tried to contact someone about it all I got was a stupid A.I who could do nothing to help me. I guess speaking to an actual human being is too much to ask for. Which is very disappointing because I’ve ordered several items from this app before and I’ve always been extremely satisfied with my purchase. So to have this happen and not be able to speak to an actual human being about where my item is and getting no resolution at all is not only frustrating but also disappointing. The thing is that I am not an unreasonable person I know things happen especially during the month of December and packages can get loss in the chaos of things. All I wanted was to be able to speak to a human being and find a solution to the situation.
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Response from developer
We are so sorry to know that this very special gift was lost/delayed in transit and you have faced some troubles getting this matter resolved. We would be happy to help you with a replacement and suggest you contact us directly for a quick solution. Please email us at Socialcare@planetart.com with your order information and your request for a replacement or refund. Be sure to note that you have been referred via your app review, so a Live Agent may promptly assist you. We appreciate you bringing your concerns to our attention!