Leave a Review Synology Photos
An OK alternative to Google Photos
I understand that nobody can beat Google’s AI but the UX of the app is not that great either.
As a backup service it’s plenty, but no dark mode, no backup only while charging, adding tags and manually tagging faces is cumbersome within the app. I would also like an option to delete the photo from local storage if deleted within the synology app! Very cumbersome to remember delete a photo in two places… make it work like Google photos!
I bought a NAS for photo and video backup! I would love to recommend more folks to get a synology, but it’s difficult when even a tech savvy person like me finds it hard to use.Show lessprediscover
Developer Response
Hello prediscover, Thanks for the valuable feedback and feature request. The mentioned feature is one of the possible enhancements in future updates. We’ll forward it to development teams and discuss it further internally.Good but Unreliable
Uploading directly to album DOES NOT WORK. The most reliable solution is to upload, then add to album.
As a result, I would suggest you confirm your images have been loaded PRIOR to deleting the image from the true source.RB's Opinion
Updated review
I just want to update my review. I think my issue was my iPhone 6s. I have a 7 now and the errors stopped with adding photos to folders. Also just wanted to applaud the support team for the quick response and detailed explanation of what I could try to resolve the issue.
Thank you for the support.Show lessmustng67
Unreliable
The main reason I use this app and have a synology device is for backups, and this app fails to back up my photos. It always gets stuck trying to upload a photo or video and just goes through an infinite loop of trying to process it. As of now I have hundreds of photos waiting to upload because it's stuck on a single file. This happened on both mine and my wife's phone.Show lessecbahr
Reliable photo upload is a must have feature.
I noticed some reviews stating that background photo uploads should work now. Gave it another try and it still doesn’t work.JordanGSU
Can’t attach to messages?
The app was a okay so far. Good from the point I’m trying to decouple from the cloud. Trying to move away from iCloud and google photos.
One thing I would hope is remediated, especially with iOS, is the ability to attach photos from this app into sms/text messages.Sa211110
Please invest more on app
Please try to use it and understand what does a consume need.
For example - after I upload my media from camera roll to the nas, I wish there was a pop up to ask me if I want to remove those uploaded media from local.
Every time after I finish moving the gaming content media to nas then I have to manually select them again to delete it…
If Synology doesn’t invest more time into the features, I will just move my contents to cloud storage, I will not maintain my NAS, I already have the files sync to an external hard drive.
Same as the DS router, it should’ve full content as the desktop interface… I feel like they are still in 2000 - mobile version has limited content compared with the desktop version…Show lessjackwong64
photo backup is not being automatically enabled after re-login to due to connection expiration
From time to time, the connection expires and i have to login again but the problem is the photo backup is not being automatically enabled, so you have to always go and enable it again, please figure out a way for users not to always re-enable the backup everytime the connection expires or we re-login to the photos app.Show lessDasdxxx1678
Good but not great
I loved the way photos are displayed and classified based on geolocation, dates, etc. It’s almost like native Photos app experience.
One area that can be improved is the backup syncing. I’m not sure if there’s some computation (such as thumbnail generation) going on after each photo upload, but it takes significantly longer to upload a picture compared to other apps. Additionally, the backup upload is not very reliably. It works only when the app is open, when you put it in background, it will pause roughly after 10 photo uploads. I basically had to keep the app running to have my photos backed up.
The app is really useful and has really great potential. Please keep improving it to help the customers. Thank you!
PS I will update the ⭐️once the backup sync issue is fixed! 😉Show lesspras.ghim
Backup works fine
It seems like others might be having issues with the auto backup, but it has worked fine for me. Takes a while to connect sometimes using the QuickConnect servers, but it eventually works. I don’t take a huge amount of photos regularly on my phone, so I probably wouldn’t notice if the backup worked only intermittently.Show lessSunTNest
