Synology Photos User Reviews

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  • Great when it’s open, but doesn’t stay open

    The primary use case of the app is to backup your photos. The problem is that it only does this when the app has been opened or is running in the background. I know other apps are able to stay open even when iOS kills other suspended apps. I’d like a scheduled backup task or some way to make sure to backup and not force users to open the app every time they want a backup to happen. I’ve gone months without opening the app, would hate to lose all those photos from not backing up.
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  • Doesn’t upload all my photos

    For the past year or so I’ve noticed it’s not uploading all the photos. It will upload some photos, but only about a quarter each day. There’s no use in a photo backup app that doesn’t back up all the photos. I have zero confidence that this is protecting my work. I spent several weeks migrating all my photos to my Synology server, and it was a mistake. I now have ~16,000 photos. This app lacks the features to adequately organize that number of photos. I have dozens of albums and hundreds of tags and they’re all in a flat list. I need to be able to put albums in albums and categorize tags. I also need to be able to see what photos aren’t tagged and to see and edit tags on photos more easily. Right now it takes half a dozen clicks for each photo. I also need to see the aspect ratio from the thumbnail. With all squares I can’t tell which photos are vertical and which are horizontal. The star ratings system is useless. You can’t search or sort on it and the only way to see it is to view individual files information. I had high hopes of being able to store and organize my high resolution photos on my own NAS but still have them accessible to all my devices. This just isn’t working.
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  • Edit. - updating from terrible

    Update: -it took some time and digging, Im but I can finally see my photo folders as they are organized in my drive. It would have been nice if that was easy, but I got to it nonetheless.

    New features seem interesting but haven’t checked them out yet.

    Upgrade my Synololgy NAS. Had to upgrade from DS photo to this. I cannot browse photos on my Synology photos storage now. I’m DS photos I had accesss to all my NAS photos in the iPhone app. Now, nothing. Seems I’d have to Create new albums or something. Just really stupid. I just want access to my existing photos. As somebody who works in the IT space, I cannot begin to express how much stupid product management annoys the heck out of me. It’s called compatibility, people. Look into it.
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  • Good but missing some basics functionality

    I use Synology Photos to mirror the contents of my device’s Camera Roll and replace the need for iCloud+ photo sync. While this tool works as a one-time backup, it’s not very smart. There is no incremental backups, no versions, and your Synology Photos library will quickly become littered with images that you already deleted on your device. I would prefer if it worked more as a one-way sync, than a keep-every-file-forever copy. It needs a “remove deleted files” option.
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  • Nearly perfect

    Just needs the following fixes:
    -if the photo exists locally, play it locally instead of streaming it from synology (internet bandwidth issues). Same goes to photos. Have a better caching. Maybe a feature like cache the last 6 months, very useful when it comes to multiple device.
    -geolocation support for videos, current they are stripped from the uploads.
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  • Doesn’t upload all my photos

    For the past year or so I’ve noticed it’s not uploading all the photos. It will upload some photos, but only about a quarter each day. There’s no use in a photo backup app that doesn’t back up all the photos. I have zero confidence that this is protecting my work.

    I spent several weeks migrating all my photos to my Synology server, and it was a mistake. I now have ~16,000 photos. This app lacks the features to adequately organize that number of photos. I have dozens of albums and hundreds of tags and they’re all in a flat list. I need to be able to put albums in albums and categorize tags. I also need to be able to see what photos aren’t tagged and to see and edit tags on photos more easily. Right now it takes half a dozen clicks for each photo.

    I had high hopes of being able to store and organize my high resolution photos on my own NAS but still have them accessible to all my devices. This just isn’t working.
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  • Has many great features and room for more

    The existing functionality of the application well thought out and implemented.

    One complaint I have is the free space option removes all photos. It would be nice if there was an option to keep a range on the device like 1, 3, 6, or 12, months for example. That way we have access to them something like iOS memories or an ongoing project.

    I agree with other reviews there is room for improvement. Since my photos would no longer be on my iPad I would miss the memories. I would also like album suggestions if I upload all the photos from a trip or party to auto suggestion creating an album for the event.
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  • Needs improvement.

    It’s okay - location metadata for videos are stripped when they are uploaded. Can’t see videos on the map as a result. - why do videos need to open in a new sub window when played? I can’t swipe to the next video and have to close the player (iOS and google photos do this better). - there is a limit to how many you can select when adding to an album. If I come back from an event where I took 700 photos and want them added to an album, I have to resort to using the desktop because the mobile app doesn’t allow more than 200 or 250 something selected.
    - Deleting photos from the app does not delete them from the phone (it does from google photos).
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  • Great replacement for iCloud Photo Stream

    With Apple shutting down Photo Stream, I needed a replacement.

    Synology Photos Mobile is a near perfect replacement. The only down side is I have to occasionally launch the app to trigger the upload of recent photos.

    Being able to post to iCloud Photos Shared Albums via the share sheet is a key feature for me.
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  • Great but few things can make it amazing

    Recently switched from GP to my Synology NAS. I am very happy with how everything has turned out and a lot of the native features. Of course, Google has a couple extra features but some are not 100% necessary for me. Few things I would LOVE to see in future updates: -Removing Duplicate Photos -Add folders based on a face (to be shared). i would love for my wife to see the kids photos but not every photo (works well on Google) -Facial recognition for pets? Works well on Google -Background adding of photos with app refresh on (doesn’t seem to upload without app open, but maybe my issue) Overall, still love it! So many pros. I love being able to keep my content ‘raw’ and not overally optimized where it loses its quality. Most of these reviews are from users who don’t know how to properly setup the NAS (QuickConnect for example) but for those who understand setup, it’s not bad. I use both GP and this but prefer this for raw content.
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