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Lock Screen
How difficult would it be to give the option to lock the screen?Snow melt with Tekmar 671
This app has very limited capability with respect to a Tekmar 671 snow melt controller. The only controllable functions are the Manual On/Off and the Home/Away features - no ability to change setpoints for automatic control. The largest temperature displayed is the installer-entered setpoint, not even the calculated one (which is not displayed at all) that the controller actually uses. And when the system is “melting” it is not clear whether or not the heat is actually on. The app would be much more useful if it could simply do/see more of what the controller can do/see.Show lessDeveloper Response
Thank you for sharing us your feedback. This has been shared with the App development team.Tekmar 562
Always seems to have problems. Right now it’s off line and it thinks it’s 2:36 AM. Goes off and then resets itself during long run times like morning warmup.Developer Response
Thank you for your feedback. Please contact us at tekmar.customerservice@wattswater.com (tekmar) or at designs@watts.com (Suntouch) for assistance so we can look into this further for you.Low functionality
App works to change temp but cannot set alerts ,change alerts etc. from app. in todays day and age this should be a basic thing.Developer Response
Thank you for your feedback and we've forwarded this to the developers.Incredibly limited functionality for snow melt
You can turn it on.
You can turn it off.
That. Is. It.
Come on guys it’s 2023. How about being able to adjust the melting temperature, warm weather shut down temperature, manual melting time, additional time — at least the basic settings of the system? And notifications when it turns on and off should be a no-brainier. This is pretty pitiful as it stands.Show lessDeveloper Response
Thank you for taking the time to share your feedback. We've forwarded this to the developers.Works well—instructions not intuitive
Thermostat for in floor heat has worked well although instructions are not intuitive. Automatic Schedule doesn’t work well with geofence if I am away and a guest uses my place — therefore I manually change temp when there or have a guest. There should be an easy override for when a guest needs to control thermostat and I’m not presentShow lessDeveloper Response
Thank you for your feedback. Your feedback has been shared with the Product Manager. For support on the Watts Home App, please refer to https://www.watts.com/support/wattshome for some wonderful tips. As for your guests occupying the place, they can go up to any thermostat and take the system out of "Away". This will allow them to make temperature adjustments.Second home owner
It’s a pretty simple and easy app to use and to connect to each t-stat. It make remote monitoring your second home simple and easy. And with one click we can turn the heat from unoccupied to occupied before we hit the road so that our place is comfortable by the time we arrive, and vice versa. I highly recommend it.Show lessDeveloper Response
Thank you for your feedback!Simple and reliable
Simple to use and operate.Developer Response
Thank you for your feedback!Just unreliable
Hate these things. I can never connect when I need to.Developer Response
Thank you for your feedback. Please contact us at tekmar.customerservice@wattswater.com (tekmar) or at designs@watts.com (Suntouch) for assistance so we can look into this further for you.Usage Report
I generally like the app. And the usage report could be a valuable feature, but several times now I have watched it accumulating “heat on” hours while the dashboard is showing the “heat off”
This effectively makes the report useless and needs to be addressed.Developer Response
Thank you for your feedback and I've shared this with the App Developers.