Leave a Review Watts® Home
So hard to use
Terrible log in drop downsPemmmmal
Developer Response
Thank you for your feedback. Your feedback has been shared with the App development team.Alarm
Can’t figure out how to have an alarm sent if the unit stops cooling and the temperature gets out of rangeTadipy
Watts App
Not able to link with iPad.
Why notgrampakoot
Developer Response
Please contact our technical our support team so we can best understand and support your concern. SunTouch products: designs@watts.com or tekmar products: tekmar.customerservice@wattswater.comFree tune up and cleaning of our system installed 2 Years ago.
Gandy sent Luke out to our location to provide this service. He was thorough, knowledgeable , diligent and friendly. He responded to our concerns about vibration of pipes running from the house to the compressor and about a stutter when the unit was starting a cooling cycle. He put in a capacitor hoping to reduce the vibration on start up and will check back in the fall.
Very impressed with all aspects of our journey with Gandy!
JAN CShow less&$;)&;&)
Stop asking me for a review
Stop asking me for a review. I just want to use the App.Rayner Family
Developer Response
Thank you for your feedback. I will forward this to the App development team.Garbage
App requirements to add your address. I dont want to share my address. Who”s that “bright” idea was?Scored21
Disappointing
After having used Ecobee thermostats throughout my house for five years, I had to switch to these because we installed radiant floors (highly recommended). The thermostats have an interface that is primitive beyond description. The app does barely anything. You can adjust the temperature, but that is about it. For anything else, you have to go to the thermostat. The complete dealbreaker is that there is no HomeKit integration.Show lessEMazur
Developer Response
Thank you for your feedback. Your feedback has been shared with the App development team. There are various settings available on the App (pending on which model of thermostat you have), but I've included the link / URL path to our Watts Home Support page. If there is anything we can assist you with, please reach out to us at tekmar.customerservice@wattswater.com or 1-800-438-3903, so we can assist you with your concerns. https://www.watts.com/support/wattshomeCold Feet
Horrible appCold and Slippery Feet
Developer Response
I'm sorry that your App experience is not meeting your expectations. If you have any feedback that you are willing to share, can you please contact us at tekmar.customerservice@wattswater.com (tekmar) or at designs@watts.com (Suntouch) so we can forward it to the App development team? Thank youTechnology from the 1990’s
My biggest regret with my new heat pump is the thermostat hardware and software. And their privacy policy is an absolute joke. Why does a thermostat need to employ web tracking technology?Dave_416
Excellent job of keeping infloor heat at an even temp
Nice to be able to monitor my floor temp while away. One suggestion, I mainly use an iPad with the app but it will not rotate when I use it in the horizontal position. Seems like an easy fix in the app. Other than that it is very useful.Disappointed38649
Developer Response
Thank you for sharing us your feedback. This has been shared with the App development team.
