SyncUP KIDS User Reviews

SyncUP KIDS
SyncUP KIDS
T-Mobile USA, Inc.

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  • School mode schedule

    I’ve been using this since the watch was first released. It’s nice that we can finally schedule school mode. The problem is that the scheduler doesn’t use local time zone. For me, I have to schedule school mode to start 3 hours early. And then during daylight savings time, I have to change the schedule to 4 hours early. I gave it 4 stars because the app works for the most part and has been improving.
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  • Scheduled school mode does not work

    I’m so glad that the school mode can be scheduled now. HOWEVER, it does not work! The watch still allows games and other features during the scheduled school mode times. The manual school mode does work and disables games and such.

    Additionally, please give parents the option to choose which functions the child can access during school mode. I really need the task reminding function to be available during the school day as he will need reminders to turn in homework, be ready for certain activities, bring things back, etc. While I think games and other things should be disabled, tasks is an important feature that should be made accessible during school mode. Thank you!
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    Developer Response

    Hi, we're sorry to hear that you're experiencing issues with the scheduled School mode. We would like to understand the reason so we can address it immediately. Could you please go to the app settings, tap on the Report Issue and submit a bug. We would also like to learn more about the need for tasks reminders. Please write us at skw-feedback@t-mobile.com and we will be happy to discuss it further. Thanks, SyncUP KIDS Watch Team
  • Good but needs some features

    So far I am grateful to have this watch for my 10 year old. The text and calling is great.

    Needs:
    - I really need to be able to schedule the school mode so it turns on and off while she is in school
    - I would like to see if she is playing the games and how often
  • Love it!!!

    My son loves it! He sends me pictures and they are nice and clear. I really lie the notifications when he has reach his step goals, and when I get notifications of low battery. He had other watches and this one is the winner. Get it! You won’t regret it! Battery last up two 2 days😍. It’s a dope watch!
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  • Great if it was not rendered useless

    For the life of me, why can my kid set this into airplane mode making it unusable on his own from watch ??? Trying to set up first day -and realize I can set boundaries based on school with preset times & days but cannot have this option for ‘school mode’ setting. Guess I can set myself an alarm twice daily to manually set watches into ‘school mode’ from app. Also, with kids it would be nice to set lists into reminders. For instance rather than alarm saying ‘chores’ or ‘bedtime’ it would be nice to place lists under that rather than making 5+ alarms for each item as it is multi step and hard for kids to remember.
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    Developer Response

    Hi, thank you for the feedback. We're happy to announce that we have added the schedules to the School mode and it will be available to you next week. We're also removing the Airplane mode from the quick access menu and it will be released with the next watch software update in March. For the reminders, we would like to understand better how we can improve our Tasks feature to address the scenario you're describing. Do you mind emailing us at skw-feedback@t-mobile.com so we can keep on this conversation. Thanks, SyncUP KIDS Watch Team
  • Addition

    Would like the watches to be able to add each others. Like the emergency list, wish we can add each other to each watch that way they can be able to communicate to each others as well and of course with having the parents to be able to put limits on them when they can communicate to each other’s.
  • Pretty Good, just missing a couple of key features.

    App is very user friendly. I was able to figure out most parental functions intuitively. Can’t set “School Mode” on a schedule (have to manually turn on and off everyday), but I’ve read an update is coming for that. Only other thing I don’t care for is I’m the only one that can add/remove contacts. My wife is also classified as a “Guardian” but has to ask me to add anyone she wants included.
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  • Kids watch

    This is absolutely the best ever.. I’m so amazed you can see exactly where your child is, including the address. The parent can also set boundaries and if the child try’s to go out of bounds, you will be alerted immediately. There’s many more features such as games for the child, can take pictures etc.. Absolutely the best ever, Thank you from a loving grandmother.
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  • Great watch but…

    I love all the features and haven’t had any issues this far. However, I cannot for the life of me figure out how to set a boundary for the proximity notifications. You have a screenshot for that feature in this app description but I can’t find it. If the developer wouldn’t mind guiding me in the right direction, I’ll happily update with a higher rating. Thanks!! EDIT: Found it… I had the dumb. Just swipe up on the icons at the bottom while looking at the map in the app. Updated the score. 👍🏻
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  • I love this

    I love being able to track and contact my kids. More than anything though-I love that they can’t be contacted by any strangers through their devices and they cannot be on the internet. I am so pleased with these watches and the app. The app runs smoothly and works well. I really have no complaints!

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