Fidelity Health® User Reviews

Reviews Summary

Top reviews

No longer works on iOS 14

There is no good technical reason to completely block users with older phones from updating your app.

Additionally, the last iOS 14-compatible version won't connect to Fidelity any longer. Please bring back wider software support; older devices are often very useful for secondary uses such as uploading receipts, after all.
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User Friendly but…

It needs a receipt scanner and folder to save HSA receipts. We’re required to save receipts for IRS purposes. Fidelity even tells you that, but the app doesn’t provide a way to save them. Now I’m researching receipt saving apps just for my Fidelity HSA.

Surprisingly Simple

Happy to learn how easy it is to get reimbursed for HSA expenses

Useless App, it only shows your balance.

There is no link to your insurance as shown in the screenshots nor does it allow you to track expenses as stated in the app overview.

There is no reason to use this app. It does not do what it says it does.

Notes or Memo for self reimbursement

It would be good to have notes or memo feature during reimbursement to leave details for future references

Worst App Ever

I wish I could give this a 0. What good is an HSA if you can’t reimburse yourself. Worthless.

Can't login

Buggy, not usable

Couldn’t be any worse

Every since my company changed to Fidelity as provide for HSA, I couldn’t pay a single bill

This app fails to save provider details with error all the time.

Doesn't work with password manager

I can't paste into the password field, and apparently neither can my password manager. I typed it all in and it still didn't work (but does fine on desktop.) Fidelity please hire UX people

App not processing claims

The app stopped processing claims. Unclear if it is the system or the app. So going to lose money while trying to submit some final claims. Good thing my former employer switched away from Fidelity for FSA. They still use Fidelity for the 401K, so hope people don’t lose money due to incompetence like this.
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