Leave a Review Proton Drive
Sync between devices
+ Beautiful interface.
- I’m not entirely sure what the point of this app is if you can’t sync files between devices. I have cloud storage on my phone and on my PC so that I can send work and school documents on the go.youtube.com/@foggyruins
Developer Response
Files are synced between the web app and the mobile apps. The 'My computer(s)' section is not available yet on mobile devices, meaning that you can't sync your locally synced desktop files to your mobile devices, but we're working on making this section available on the mobile apps as well.Great, but could use some improvements
A few things I’d like to see implemented: Currently, PDF’s have the page overview on the left 1/8 of the screen; being able to have the sheet you’re working on occupy 100% of the screen would be great. DropBox has such a feature, for example.
Whenever you open another folder, the screen starts in the up, refresh position. You have to wait for it to refresh and settle before selecting your folder or risk hitting the wrong one because the screen moved down at an inopportune moment. Another means of signifying that the app is refreshing its contents which doesn’t hinder file selection would be better. Right now, if I want to go through 3 folders to one file, I effectively have to wait for every folder I click through to refresh even if no changes were made.
Being able to save files straight to proton drive on iOS would be great. Right now I often have to download to iOS files and then import to proton drive. Just a redundancy I’d like to see eliminated.
Also, if you have a PDF open and you go to the iOS Home Screen on a different app, proton drive often either loses your place or ctd’s.Show lesscdy70
Developer Response
Thank you for sharing your feedback with us - we've passed it along to the team! Please consider providing us with a screenshot of how your PDF files are displayed in a support request at https://proton.me/support/contact, so we can get a better understanding. Make sure to let us know approximately how many folders you have in your Drive as well.Doesn’t sync
Needs syncing option for documents and photos. The only way to do it now is to manually upload them. Photos can only be manually uploaded 10 at a time. Quite cumbersome.diabadi
Developer Response
Thank you for your feedback! We are currently working on that and this is definitely something that should come in the following months. Our priority is to make sure you can upload unlimited files for every major device that can sync/backup local files with the online Drive, all with E2EE.Good start - room for improvement
Hoping to be able to use multiple logins so access files through different accounts via the app. Would be nice to have edit capabilities similar to the google platform. This would help me transition entirely over to protonmail for goodGMT-II
Developer Response
Thank you for your review and feedback! We will forward it to our team internally, to help prioritize future implementations to the app. If you have any other suggestions on what we can do to improve, feel free to drop us a line at: https://proton.me/support/contact.Another Great Proton App
Following in the footsteps of their previous work, a solid end-to-end encrypted service.
The ability to share a link accessible by others with the password for specific folders, and putting time frames that access is granted is fantastic.
Definitely still room to grow, but this fills the core functions. I am sure there is a reason for it, but having a 10 item limit when uploading seems a bit harsh. My beat guess is it has to do with Apple still not handling background tasks well and long uploads would cause time-outs and thus higher failure rates. Meaning servers are have more wasted time.
Thank you again for these services.Show lessHaVoK-O7
Avoid this company like the plague
If you value your time, do not use any service from this scummy company. They locked me, my brother, and my father from our accounts because we violated the TOS. According to them, the tos we violated was, and I quote, “operating multiple free accounts under a single individual.” You’d think a major company would know that 3 separate people can have the same last name, but nope. They refuse to fix their mistake, they refuse to do anything at all about it. Their customer service is godawful, I’ve reiterated the same information 3 separate times by email and they still keep asking for the same stuff. What a terrible terrible company. Run the other way, do not look back, you will regret using this company, they do not care about you or your information.Show lessRandomdude76
Developer Response
Hello, we're sorry to hear about this. Please note that accounts are only disabled if they have been used for something that goes against our Terms of use: https://proton.me/legal/terms. Rarely, our anti-abuse system can disable an account in error, i.e. a false positive, but you can always contact us for an appeal. Our anti-abuse team carefully reviews each appeal, and makes decisions on a case-by-case basis. If you did nothing wrong, we will re-enable your account: https://proton.me/support/account-disabled. Our anti-abuse support team are Proton employees, perfectly versed in the platform. In case you have an issue with a particular response you have received, make sure to provide feedback where you'd say this so that the response is reviewed by our internal support quality control. You can also share your support ticket number here and we'll make sure to investigate on our end.Stars keep going down.
Fix this crap already sick of this. Paying for a service and it will NOT upload any of my files from my phone.Richie_FM
Developer Response
Hi! Sorry to hear about the trouble. Could you share more details on what exactly happens when you try to upload files? Please contact us through the 'Report a problem' option in the app menu so we can help you with troubleshooting. Any screenshots of specific error messages you might receive will help us fix the problem.Worked for a while, and then…
Now I’m unable to make a file unavailable offline. It downloads to 100% and then returns back to the un-downloaded state. This can go on in a loop indefinitely.Hien C.
Developer Response
Hi! We are sorry to hear about the trouble. Can you try logging out of the app, clearing the app data from your device setting and then logging back in to see if this will help? If you continue experiencing the same behavior, please report it to us through the in-app "Report a problem" feature, so that we can further assist you with troubleshooting.Barebones but functional
I’m being a little generous in my star rating because I believe in Proton and their mission. This app is missing a lot of features, but it will allow you to upload your files and picture to your encrypted cloud storage. There’s no sync and delete just yet but hopefully that’s coming soonMichael Santaly
Search function on app?
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