Leave a Review Community by myQ
Doesn’t work
I’m standing at the door to my package room and the door doesn’t open. The app says opening but nothing happens. Very irritating.MWhoney
Love this!
The app looks nice and is pretty easy to use. I for one loose my keys all the time but my phone is always with me, so knowing I can get in this way also is great peace of mind.BPS-78
Developer Response
Good Morning! Thank you for sharing your feedback! At myQ Community we strive for the design of our app to be user friendly and we got you covered for the times you lose your keys. Thank you for the positive feedback and sharing why you love us! If you ever need support, I am reachable at customersuccess@liftmaster.com. -Albree, Customer Success ManagerHate this.
This entire system has made my life way more difficult. It’s not at all user friendly. And is creating a unsafe area for people and their vehicles.i raped papas mom
Owner
Frequently app stops respondingpowtigger
Gate-opening apps are inconvenient and unecessary
Unlocking gates from your phone while driving is unsafe and inconvenient. Plus, what happens if one's phone is dead or without service? More often than not our gate is offline, so we have to take ridiculous detours to get in and out. Nothing beats a good old-fashioned key fob.Moo-Puppy
Developer Response
Good Morning, Thank you for taking the time to share your feedback. A safe and convenient way to open the gate is to enable voice command with Siri! If you are unable to use the app due to your phone being dead, you can check with your community administrator to see other available options for accessing your community! If you need assistance enabling Siri, I am available at customersuccess@liftmaster.com. Thank you again for sharing your feedback! -Albree, Customer Success ManagerNot fully accessible with voiceover:
This application is not functioning correctly, where it is blocking settings for launching a keypad to open a entry gate. An update is probably needed to fix this inaccessibility coding problem.Will Wadsworth
Developer Response
Hello Will, Thank you for taking the time to write a review. At myQ Community, we value your feedback! On Dec. 14, we released a new app version 3.9.6. If you continue to have issues with voiceover, I am reachable at customersuccess@liftmaster.com and would love to troubleshoot your issues further. Thank you again for sharing your experience. -Albree, Customer Success ManagerSigns me out EVERY DAY
Version 3.9.5 signs me out EVERYDAY so I have to log in to the app when I get home and I’m sitting at my complex’s gate with people behind me…ANNOYING…please fix….B.---
Too slow to open the app
When phone ring the app take too much time to open to press grantedcbnexus
Needs updates
If k can only get inside via this app, there should be no bugs. It’s inconvenient and glitches. The gate does unlock although it says it’s unlockedHalleMonet
Constantly offline
This system does not seem reliable; within the first month it has been offline and/or just not working. I don’t know what to do to get it working.----Vero
