Community by myQ User Reviews

Community by myQ
Community by myQ
The Chamberlain Group, Inc.

Reviews Summary

Top reviews

Leave a Review Community by myQ
  • First time user

    Easy to use
  • It keeps opening my apple pay app

    Scary
  • Nice Looking App but…

    I wish there were clearer ways to understand what access point is which. This may be a CMS, or vendor side, as opposed to what the API is getting back. But categories of parking garage gate vs elevator would be nice. Favoriting or even GPS, it knows I’m near elevator 2, show me that first in the list.
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    Developer Response

    Hello AppsWellDone, Thank you for sharing your feedback. We do have a way to adjust layout to display your frequently used doors listed first. I am available at customersuccess@liftmaster.com. Thank you again for your review! -Albree
  • New Gate system

    I absolutely love this ! Thank you Orion McKinney!
  • Keeps logging me out

    This app has a lot of potential and when it works it’s great, but logs you out when needed the most. It causes a lot of stress when cars are waiting for you to log in again.
  • Bad, buggy app

    This app logs me off roughly once a week, and then refuses to let me log back in. After hitting the log in button many times it will finally log in. This always seems to happen when I have taken a walk, and am now locked out of my apartment gate trying to log in. This is definitely the apps fault.

    Secondly our apartment equipment goes offline at least monthly, which also inhibits access.

    This app gets a one star review because it has completely failed to match what a physical gate access box could do. A keypad, a clicker or a a key fob all would have worked much better. Frankly, equipment that controls wether you are locked out of your house or not is a complete failure if it has even a 90% success rate.
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    Developer Response

    Hello Nicco, Thank you for sharing your experience. I do apologize for the inconveniences you have encountered while using the app. I am reachable at customersuccess@liftmaster.com and would love to learn more about how this happened. -Albree
  • Love it

    Love this new app. So easy and friendly to use.
  • Apple Watch App Need

    I would appreciate an Apple Watch App as I do t always carry my iPhone but I always wear my watch. My community has a portion for opening the pool gate. I would never take my phone to the pool but I always swim in my watch. Thank you for your consideration.

    Developer Response

    Hello, Thank you for your feedback! We are happy to announce that myQ Community is now available for the Apple Watch! The app supports remote unlock and provides history logs along with video playback. I am available at customersuccess@liftmaster.com to walk you through the steps to add if needed! -Albree
  • Good start…

    However it would be extremely helpful if they made an Apple Watch app. Now I have to made sure Inam carrying my phone around anyplace I go around the apartment complex.

    Developer Response

    Hello Trav81, Thank you for taking the time to share your experience. We are happy to share the launch of our myQ Community app for the Apple Watch! Remotely unlock your entrances within the app and review history logs including video playback! We are available at customersuccess@liftmaster.com if you need support. Thank you again for sharing your feedback and showing us how we can improve the myQ Community experience. -Albree
  • CarPlay

    The app works great. It would be very useful if it also worked with Apple CarPlay so the AP would be on your car’s dashboard. Possibly even on Apple Watch. And the Android equivalent.

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