Fantastic new app!
After years of muddling through frustrating apps for RR, this new app is a wonder. It took me to the exact page I most frequently use... delivery info. The app makes adding products so much easier than previous versions. To say I love home water delivery is an understatement. The brands, bottle varieties and flavor choices makes drinking water fun and interesting. Each family member gets to choose their favorite product each month. Best of all, we no longer have to lug heavy water through a store when it’s simply dropped at our door.RRefreshMe
Log in Credentials don’t work
I received a suggestion that when entering my email address a phantom space my appear at the end of the email. There is no such phantom space. And my credentials still do not work. I also see from the reviews I am not the only one with this issue. I have no confidence that changing my credentials on the web site, which continue to work, will solve this issue. And I don’t have time to do that. There is an issue with the app, pure and simple.
I can use my credentials on the website to log into my account with no problem. However, using the same credentials on the app tells me that my credentials are not correct. I know they are. Very disappointing.Gator5000e
Developer Response
We’re sorry to hear about your issues logging in to the app. We wanted to reach back out and let you know that since your review, we’ve made updates that we think should correct the issues you encountered. Would you be able to make sure your app is updated to the latest version (2.0.0 as of 1/14/2021) and then try to log back in? If you still run into problems, please message our support team directly at app.readyrefresh@waters.nestle.com so that we may be able to assistFinally an app!!!!
I’ve been suggesting an app to your company for so long and it’s finally available! This app is easy to use and signing in is a breeze. No more dealing with the outdated clunky website that never remembers my information no matter how many times I ask it to. I’m thrilled by this new development for your brand. Thanks for listening to feedback! By 2020 every company in the world should have an app, so good job with modernizing yourselves!kro817
Finally!
I have had ReadyFresh for over a year and their service and products are great. But their website... not so much. They have made some improvements to it but it’s still a little clunky. This app was desperately needed and I am so happy it’s finally here! I often change my quantity of delivery items or my delivery dates and frequency and this app will make that much easier than on the website. Everything is there so easy to see and find! Products. Dates. Invoices. 🥳M. Isabela
