Poor design after upgrade won’t launch
Insurance card looks like someone took a picture of a letter.
Updated today and it won’t opentlc57
Version 1.1.22 for iPad problems
The initial login screen is badly mis-aligned. You can’t see what you’re typing. Also, it is not in landscape mode on the iPad. After several failed tries I managed to log in by typing the login information “blindly.”
Please make the iPad version work in landscape mode. I have an iPad with a keyboard and always use it in landscape mode, somewhat like a laptop computer. Thanks.Pierre-43
Developer Response
Hi, Pierre: We are currently working to address your concerns with the iPad compatibility. Your feedback is very important to us and we apologize for the inconvenience this has caused.Login
Why doesn’t the login for the website work for the mobile app? Its too cumbersome to have different passwords for the same thing.seriouslyq
Stopped Working!
Since the latest update 3 days ago the app stopped working. Absolute CRAP!!
Update: I deleted and then reinstalled the app and it is working now. Thanks for your responsePipelayr38
Developer Response
Hello-- This was definitely not part of the plan. If you are still having this issue, could you please email us at Customer.Care@erieinsurance.com so we can look into this further? Thank you for your feedback!Needs Roadside Assistance
This is a good start but is missing roadside assistance which is the main reason to have an insurance app on your phone. I should be able to hit a button and be connected directly to roadside assistance. With location services enabled, they would have my location and car information.Daddy Thomas Monster
Developer Response
Thank you for taking the time to share this. Your feedback is very important to us and will help the continuous improvement of the Erie Insurance Mobile App. If we can be of any immediate assistance, please email us at Customer.Care@erieinsurance.com.Needs a LOT of work
This app is basic and great for fetching information quickly, but it doesn’t adhere to many iOS design standards. Password managers (like LastPass) don’t work. I have a balance but can’t do anything through the app. Back buttons should always allow you to tap on their corresponding text, but they don’t. Billing documents only shows “feature not available.”
For this little amount of functionality, I’d rather it just give me the option to add cards to Wallet. Which is something that it really should offer.dougc84
Useless
Won’t allow you to log in. The only thing that worked perfectly with this app was when I deleted it fro my iPad.Tcm 425
Broken
Needs update. Downloaded, installed, and get a white screen after attempting to log in.Ai729
Broken
This app is broken...cannot create an account or recover a password. Higher stars when fixed.Jeffb995
Erie app
I only get a white screen when trying to open the app. I see that others have had the same issue. What is going on?bepelala
