Leave a Review Waffle House Ordering
The app
Overall good , it’s a start. The look needs a little tweaking and a rewards feature should be added to encourage more people to use the app and eat more Waffle House. My boyfriend personally loves Waffle House and we are always there so having a rewards system would help me save money too!Kiya5202345678
Need to allow for more customizations
I love the app for the most part but I need to be able to customize the hashbrowns and waffles. Maybe there should be a place for notes. Or create something similar to the egg options to say whether you want your waffle light or dark and your hashbrowns light or crispy.Deidralw
There needs to be updates!
I am very happy that you guys finally have an app but I definitely do think, as of right now, the app isn’t all the helpful, you can only add “extra toppings” for specific things, like on my hash brown bowl, I like sausage and bacon but you can add that additionally, you can only add the specifics you guys have available. I think once those improvements are there to be able to customize your items with whatever you want and add notes to items, that is when the app will be at its best. I am only giving a 3 star due to the fact that I hope this will be updated soon, once it is, I will be very happy to put it at 4-5 star, if the changes do not come, I will have to say that it will be put down to a 1 star.Show lessTrinTrin45
No customization
The app does not have a customizable option where you can add more items or change how you want the items prepared. I do not use the app because of this failure.mordsith1
Food Allergies
This app doesn’t accommodate food allergies at all, you can’t remove ingredients that are common allergens and you can’t leave additional comments. I have a severe dairy allergy and I always get the cheesesteak hash brown bowl with no cheese but on the app and on the website you can’t take the cheese off and there’s no way to order just the chopped steak. All of the hash brown bowls have cheese with no way to order it without it.Show lessriley allison hughson
Order Modifications and Wait Time
Please add modifications to the order. I didn’t want cheese on my Texas chicken melt and I wanted my hash browns cooked light. There was no where to add that information. Then, they claim that the order would be ready about 12 minutes after I ordered. However, I got to the restaurant and 15 minutes later and my food is still not ready. There is no sense of urgency.Show lessCngray16
Useless App
Absolutely pathetic excuse of an App… No way to customize orders, tons of menu items missing and no way to talk to the store anymore. Come on Waffle House it’s not like you’re the first company to invent an App. I’d suggest looking at Starbucks’s or Moe’s for some inspiration. Your App looks like a high schoolers project they forgot until 10 pm the night before it was due. Way to fix a problem that didn’t exist!Show lessThe names Name, Nick Name
Incomplete menu
There’s a lot more on the menu at Waffle House than you’ll see in their app. For that matter, even their usual in-store menus found in their locations don’t show many of the things that are available. And if you’ve been going there for years like I have, and know what they have to offer, the complete inability to order various things through this app makes it useless.
And you can’t call in orders anymore either; you have to use this app if you want to order in advance and have it ready for pickup by the time you get there.Show lessKelli217
Needs a lot of work
It is very unfortunate that Waffle House has quit taking orders over the phone and now has this absolutely awful app.
As others have stated, there is no way to add additional information about your order. Not only that. But the menu on the app is not equivalent to the in-person menu; it does not let you pick and choose if you’d like chili, ham, gravy, jalapeños, etc. to the hashbrown bowls.
Waffle House seriously needs to both fix the app and start answering calls again. I love Waffle House but this is just terrible.Show lessPro-Vaccine CHOICE
Waffle House Rolla MO
The online ordering app does not include omelette. The wait was 30 minutes longer for a pick up order and the food was not hot.
I will never use the app or go to Waffle House in Rolla MO again.
They are already having a hard time staying open; probably end up closing due to dissatisfaction. Thumbs down for sure!!!Show lessrettadora
