Waffle House Ordering User Reviews

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  • Only for small families

    You’re limited on the number of items you can order. What’s the point of getting rid of over the phone ordering if you’re just going to make things more difficult
  • Order Notes / modification to order option

    This is an essential part of any restaurant let alone the Waffle House experience, please add this feature!
  • More like 2.5 stars

    My eggs are never cooked the way I request. No way to order extra toast as a side on the app. A lot of people love WH. Why not make the app great for them?
  • No omelettes on the app

    This app is worthless to me. I love their ham and cheese omelette, but it’s nowhere to be found on the app and they no longer take call in orders. The only way to get it is to order in person….which defeats the purpose of ordering ahead.
  • Additional Order Information

    There is no place to type in additional information for your order. I’d like to have my hashbrowns crispy and just downloaded the site for the first time expecting to be able to make my order and drive to pick it up. But now I just have to go to the location to place my order so the app does not provide any benefit for me until there’s a feature where you can write in how you would like particular items to be prepared.
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  • Out of touch

    Waffle House has been out of touch with the new ways to pay for food and order food they r just now getting tap to pay in their restaurants so the app will take 10+ years till it’s actually a fully functioning app.
  • I just want scrambled eggs with cheese

    Like many have said, no customization.
    App needs to be reworked or go back to allowing call ins
  • Not impressed

    I order Breakfast for my employees, trying to do something different other than breakfast burritos like I have done over and over. I figured I would call WH and place a large order to be picked up the next morning. Called phone number and received the message that they don’t take phone to go orders… OK, there’s an app for that. The app restricted how many items I can order and doesn’t give me the option of selecting a pickup time the next day.
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  • Waffle House still playing ketchup (catch up)

    No omelet available through the app. No personal touches regarding the order placed I.e. don’t scorch the hash browns or lite oil. Some items allow you to make it a “plate” while others don’t. No support to reach out to. Phone number to store is a voicemail message with no ability to leave feedback. No support option through the app or online ordering. Is Waffle House going at it alone again?
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  • Omelette

    The app is confusing and doesn’t even have all the menu items. There is no Fiesta omelette at all They don’t want you to call it in and will not allow any delivery services but then you can’t order what you want on the app. This app is worthless

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