First Visit
Never used the resort app. We communicated very well using “What’s App”.
Facility does show aging. Repairs would be very noticed. HOWEVER, the staff is always cleaning. I have never had our room refreshed so thoroughly. The hotel and beach are extremely clean.
You sometimes have to ask cleaning staff several times for room items. On the other very positive side, once you connect with concierge staff, you will have everything you ask for almost immediately. It’s a matter of learning their system. The staff at this resort is beyond amazing. They truly attend to every need. We have been treated like royalty honestly. If you need something, ask the right person! We will be back!
Facility does show aging. Repairs would be very noticed. HOWEVER, the staff is always cleaning. I have never had our room refreshed so thoroughly. The hotel and beach are extremely clean.
You sometimes have to ask cleaning staff several times for room items. On the other very positive side, once you connect with concierge staff, you will have everything you ask for almost immediately. It’s a matter of learning their system. The staff at this resort is beyond amazing. They truly attend to every need. We have been treated like royalty honestly. If you need something, ask the right person! We will be back!
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