Leave a Review Harbor Freight Tools
Basic app missing basic features
The app is great at categorizing items which makes it easy to find what you want.
There is no login feature, so your app wishlist is not synched with your actual wishlist in your account.
An annoying thing that happens is hitting the back button after viewing an item. This takes you to the top of the long list of items, so now you have to scroll all the way down to where you left off before viewing an item.
The basic feature to scroll to the top of the page when you tap at the top of your phone doesn’t work. This would be useful when viewing long lists of items.
An item’s aisle location would be helpful as well.Show lessJimmy_Whispers21
Harbor Freight App very handy
Are used to call Harbor Freight the single used tool company. So if you’re not a professional carpenter, and you want to do some trim work around your house, one other Salz would be good for that. However, they have switched to a good better best mentality, which makes it up to the consumer to decide which level of quality and longevity they need out of the tool.
The app, now that they actually have one, and it works well. If you’re in an area with two or three Harbor Freight stores and you need to know if they have a tool available that you’re looking for, it can save you a lot of time.Show lessGood1doug
Online to save time!
Love Harbor Freight stores and products. I’ve been a customer and shopping there for many years and am in there monthly if not weekly. Since COVID-19 has swept the nation it has changed the shopping atmosphere all around, which has made certain shopping experiences a hassle, if not impossible! But through it all I’ve always had pleasant experiences with the staff and people in Harbor Freight, and with this app it just adds to the delight of shopping there to be able to order online and grab quick paperless access to all the coupons and my list. So much quicker and easier!! Keep up the Great work! Sincerely, One happy customer! Tim W.Show lessAsublue
This is a well thought out and layer out APP
People always talk smack about Harbor Freight. Yet I know the most vocal of them, REGULARLY shop at Harbor Freight. I always tell them 5heir full of it because I see Harbor Freight brands at their house. For me this APP helps know if items I may be looking for are in stock, if so, where in the store they are, making the so easy to find. It is very well organized. If I type in something on my iPhone, I often make spelling mistakes because I have Gorilla Hands, but Harbor Freight APP logic engine is sophisticated enough to either show me what I am actually looking for, or suggest a search for what I’m actually looking for. Great APP‼️‼️💯💯💯✊🏼✊🏼✊🏼Show lessDonBruno408
HarborFreight gots it going on!!!
I was so happy when the HarborFreight store opened in my town they have great prices and better deals. Not everything they sell is top shelf but you also get what you pay for but a lot of their products are actually really good. I use their saw blades, drill bits, and sand paper because the price is half but the performance is the same I also bought my paint brushes there and they sell Chinese bristle oil finish brushes for a third of what they cost anywhere else and and the results were better then other more expensive brands I love every opportunity I get to go there. And the staff are friendly and knowledgeable which is nice tooShow lessfive4zer0
I’m a Newbie website
I cant express haven’t used to complete a purchase but, 3 xS I looked briefly 1- love tools/fixing things ( Rosie the Riveter)- not as much past 10years, but the site? Great coupons, directions for tools used best for , prices great, crazy I always took my mom’s vacuum apart, fixed it. Then , farm life, Ist marriage our children 80s-90s by mid 90s Single mom of 4 -all the. “ learning” I despised then? Ty Jesus for STILL🙏 today ex: 96? I replaced my toilet by standing in plumbing
isle( heckengers) asked every person about…… but I ended up getting it done!! 2 of my boys, I delegated as assistant and Wa-La!! Thought I was all that in a bag of chips!!! So expensive to hire someone via newspaper then, No PC Google……..My last Apt? I fixed my washer, took days!! Hours!! Tools needed I had …..then 2nd time my Maitanece man? I had to show him, had the specific tools he did not nor did he know what it was?!?! Lol. , ( any my boys left laying about, even dug out of yard dirt!) !! Lol. he didn’t . But my strength is not great 😌 always loved going to Harbor freight tools what are used for etc. Use to have weekly free coupons ad too!!
I loved wood shop in school, probably more than home Ec. Lol . but you need it or you need help knowing what you need great place to go. So 5 starsShow lessCouscouspeach
Developer Response
Hi There, thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!General overview of Harbor freight
Who would be my personal opinion since I’ve been around for over 60 years in the contracting business for that long it seems, Harbor freight itself is a great place to find inexpensive working tools. Out of the several years I’ve been involved with this company I have had very few returns. The bad part is Customer service! That seems to be where everything is falling behind the cracks, in my opinion. Richland branch in specific. As far as the products go I said before I have had very few returns and had excellent luck with them enjoy hope you have the success that I have had thank you. Lynn D.
Candy Mountain contracting LLC.Show lessLD 210
Harbor Freight Review
So my point of view when I am rating this review is coming from the perspective of someone who actually works for the company. I use this app frequently at the register when I’m trying to find coupons for customers or trying to sell memberships. Usually whenever you search up an item number on the app it would show you if there was any coupons or ITC discounts associated on that specific item. Recently however when I search up specific items, the coupons and ITC discount information doesn’t show up immediately with the item search. Now I know this doesn’t sound like a big deal but when I am working with a customer I need to know quickly whether or not there are ITC discounts associated with that item so I could use that information in a sales pitch to try to sell a membership. If there was anything that could be done I wish it could just go back to where if you search up an item, coupons and associated with that item would show up immediately. I think this would not only be beneficial for employees like myself, but would also be beneficial for customers looking to find coupons and get a good deal. It would make customers happy and be more willing to come back and HFT stores program numbers would be better. This is just my personal feedback that I feel would make the app better.Show lessbpzac
Developer Response
Hi bpzac, thank you for reaching out to Harbor Freight and taking the time to review our app. We appreciate your feedback! We are working on getting these types of deals back to the top of search. If you experience any dissatisfaction, please contact customer service at Social@harborfreight.com.Worth the wait?
I really like this app! seems like they must have listen to some customers or they had to fix something and realized the huge gap in NOT being connected with their customers. I can’t believe how many things I didn’t think they carried only to discover them on this app. Plus the way you can tap the heart icon on the coupons that creates a shopping list to go with the coupons. Everyone appreciates not having to flip page after page of the monthly catalog of coupons at the checkout lane. The two year deal for the ITC has saved me more then the fee, although not sure if it saves me any more cause I probably spend more cause of the deals, but having the coupons automatically taken off the items and getting an emailed receipt so I never have to look at another paper receipt that always seemed to be the wrong one I needed to return one or more of the failed or no time to refine the item to work as intended... but that is happening less and less lately with the better products HF has been putting out. Just wish the better quality wasn't diminished by the higher prices... which continues to make HF a secondary option rarely ever the first.Show lessRailroadtie
Developer Response
Hi Railroadtie, thank you for reaching out to Harbor Freight and taking the time to review our app. We appreciate your feedback and are sharing it with the appropriate teams.Harbor Freight
I find this app easy to use very informative and guided to both professional pro to non pro everyday people. I can usually find everything I need and then so that I forgot I needed to do my job. Also I can pickup or have shipped depending on my needs at the time. What I really appreciate is when I get to store I can ask ALL the questions I want without being made to feel they are in hurry or plain to irritated to help find items for me and that I not Stupid for asking and being a Woman. That is One big reason I shop here I have great selection of tools and supplies without the cost sky high and not paying for something I really don’t need. So I will always shop here and loved my mailed coupons keeps me use to date and what’s on sale. I know long but Thank You so much for all that your staff does and keeping the prices Low and store CLEAN.Show lessbrat4
