Leave a Review Harbor Freight Tools
It keeps getting better
I like this app because it's all that's needed to get what I want in tools and equipment. Other than the initial screen attempting to get me to subscribe to flyers that I already receive, there aren't any annoying popups or other garbage that many others include. I always wondered why this didn't come out sooner and now I realize that HF made sure that it would work. The app is outstandingly simple, and the search engine is effective and efficient. Forever ago I started ordering out of a small mail order catalog or off the pages of car magazines and waited and waited for my order to arrive. I've been ordering for so long that I even had a lifetime insidetrack membership, until I screwed up and renewed it. Now with a local store and the app I can check inventory and get almost anything they have in a few minutes.Show lessJimhepler
Developer Response
Hi Jimhepler, thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!Best Automotive Tools Selection!!!!
GREAT TOOL QUALITY!!!(When the tools are used properly and not improperly)!!! You can get OE Grade tool’s and I like how you can specifically search for the exact brand name of hand tools, specialty tools, power/battery operated tools, and the electrical automotive tools. I’m able to work and complete any and all of the task’s at hand. But the best is how if I can’t get it in-store I can order it through the app and have it shipped directly to my house. It comes swiftly and it’s always exactly what I ordered plus , the prices are fair. You also can see price comparison’s as you shop or search for tools along with the option to buy the tool that it’s comparable to or compatible with. Great Site/App 100%!!!!!!Show lessQubojakko
Good tools, fair prices
HF is the first pIace I visit when needing tools , and supplies for them. Recent purchases of portable electric tools ( belt sander, hammer drill, toe keep kick saw) were reasonable price, work well and each came with replacement carbon brushes in the box even though I never need them. Air tools and hoses last forever, most recent is the Banks coil roof nailer ( never a jam 15,000 nails) and the Banks 2 in 1 flooring nailer flawless for 6000 sq ft of oak flooring. The store brand nails are of equal quality to name brand big box tools and nails but cost 30% cheaper. One other tool stands out I bought last year was the Lift Master drywall panel hoist. I bought it instead of renting from HD because a 4 day rental was more expensive than BUYING it from HF. Quality was excellent and worked without a slip for the whole job. Now I have a tool for life that I had rented dozens of times over the yearsShow lesshandimen1
Buyer Be Where
There are many items that are a great buy. Quality and built to last. Then there is some items that are built for one use or until you cross the curb. When buying tools there are two qualities, Professional and Homeowner (junk). Professional will cost more, you buy once, and is built to last. With Homeowner you can count on breaking and buying again. When buying again you will step up and pay a little more and buy the Professional quality that you should have purchased to start with. So it would have been be cheaper to buy the Pro quality to start with. Keep in mind, that any item that is Pot Metal, plan on replacing it. Harbor Freight has the two grades of items. Shop wisely. I am 69, I started buying my tools 50 years ago. I still have those tools because I purchase by quality not price.Show lessSirJDL
App doesn’t work - update: works again
It used to work on my iPhone 13. Now I just get the harbor freight splash logo and that’s it. The app loads nothing. iOS 15. So it’s useless until they fix it. I tried deleting and reinstalling the app. No change.
UPDATE: developer reached out to me after above review and asked to be contacted to resolve the problem. But as of now it started working again in its own. It must have been an outage on their server. So that is good.
The only remaining issue I have is that sometimes when you click on a coupon, if it says unavailable it does not let you search for it in other stores. It gets into an unclickable state where you can’t get past the coupon itself.Show lessMountainCat23
Very convenient to have the app
As someone who likes to see what’s new and happening at my local Harbor Freight, I appreciate the convenience of the app. We all know you can get on the internet and go to the web page, but it is nice to click the app on my iPad, and I’m there just like that. One touch takes me to all the current Inside track deals and sales. It functions well. The only flaw is the search engine, and it isn’t limited to the app alone. It can often be hard to locate a specific item with the search bar because the search engine isn’t very smart, it doesn’t intuit what you’re looking for by common name or broad searches, so it depends on how an item is entered into the system. That is an issue shared by the website and app though, so I definitely recommend the app if you are a Harbor Freight shopper.Show lesslocus1974
GREAT SHOPPING EXPERIENCE!!!
I do not normally write a lot of reviews. I am more of an old school type of person. But when I was asked to participate in writing review I had to make an exception. Harbor Freight is a fantastic store to shop in. I have shopped personally in the new store in Beaufort, South Carolina, and Rincon, Georgia.
I mentioned both stores because every associate in either store was polite, helpful, courteous. Managers in both stores should be proud that they have such good associates. If that wasn’t enough to send you to HarborFreight. They have fantastic deals on quality products for a DIY’er. Plus, an app to help you determine what’s in stock at a particular store. As well as a fairly new credit card which gives your points back as well as no interest deals when you make an expensive purchase.Show lessPistol38
My saved items in "My List" keep disappearing!
The app is great and all but what's the point of adding items to the "My List" section if the list keeps getting cleared/reset every few weeks? Over the months that I've had this app, I've probably created four to five lists so I can remember what to look out for when I have time to visit a store. For whatever reason, each of those lists have been cleared away. Why??? My list is empty yet again! Do you guys want my money?!? I'm getting tired of searching through all the categories and creating the list over and over and over and over and over again! You guys already don't have a cart to add items to and this is the best favorites list you guys can come up with??? I have tools to buy to have handy around the house and money to spend. You guys want my money or what?!?Show lessTri Motor Plaid
It’s up and running
So far it seems like the app is working great. I can see all the coupons (I don’t think it has insider track stuff) and search tools through the app. I’ll be using this a lot if it continues to work.
Update:
It’s been about 5 months now and they did update the look a little and they do have the ITC deals. There are actual coupons out there for Harbor Freight but not a single one is in it. If you want to buy something, you still have to go to the website. You can’t link your account up with it, but to be fair, you can’t really do that online either. I can add my membership information online but I have to do that each and every time. Their system is severely lacking and I guarantee between that and not being able to order online to go pickup at the store definitely hurts some of their sales. I originally gave them a 5 star because it was new and was just happy they had something. They don’t get that benefit anymore.Show lessPlaid11
Developer Response
Hi Plaid11, Thank you for reaching out to Harbor Freight and taking the time to review our app. We appreciate your feedback! This is a feature that we are actively working on to bring to the app. Stay tuned! Best, Harbor FreightNo More Coupons!
The app is fair at best ! This company with over 1100 stores are making huge mistakes ! The tools are only fair in quality at best! What’s the percentage of coupons no longer available in the mail today I am spending $4200 with Home Depot because of that that’s money they are losing and there are thousands of other people going to do the same thing! Only good thing about HarborFreight are the toolboxes and that’s what I’m buying today elsewhere because I don’t have a good price when you take away the coupons and take away the deal it’s not worth even going there! I can get the exact same items on AliExpress 75 to 300% less! The app is just one of those things for school to clog up your phone because you less you buy tools every single day it’s not worth it! Goodbye and bad luck to you! Please forward this to Harbor freight if you need to have your eyes examined you’re losing millions every day please do not use my name email phone number or anything else.Show lessMr Trimman
