The app definitely needs work. No way to cancel in app
You have to reach out to customer support to cancel your subscription, and they are super slow to action. It’s been over a week and they still haven’t cancelled my subscription while more charges keep coming in.Jonah Ryan
Developer Response
Hello, Jonah! Thank you for leaving your feedback. We are deeply sorry for the delay in canceling your subscription. As I can see the situation was solved, and you were refunded for the recent charge. We understand that it caused you inconvenience, and we are sorry for the delay from our side.Bad for mental health
I’ve been through 6 counselors in 4 weeks. 2 never responded at all. They all use auto replies which makes me feel unvalued. Now they updated the app and when you update it, then open the app, it says you need to update the app to use it after it’s already been updated. So now I can’t even log in to get my awful counseling service during a huge life crisisJellyfish Goatbear
Developer Response
Hello there! Thank you for sharing your feedback :) Yes, our counselors have a welcome message set, which is their self-introduction. It is the first message the counselor sends once the client is assigned to them, it is not an auto-reply. If you have any issues during communication with your counselor, please contact our support team. They will do their best to find the best solution for you. Our technical team was aware of the issue you described, however, it was on the App Store side so they couldn't resolve it immediately. It took 24 hours to resolve it, and we are very sorry for the inconvenience it caused you. Please, feel free to contact us at team@calmerry.com if you want to discuss the situation further.App itself could use improvement
I got lucky and I got paired with a counselor who I have good rapport with and I’m so grateful for her support for getting me through some extremely difficult things in my life. Sometimes her responses are sporadic and can go a couple days between but overall she is on point with responding at least once a day. The app itself could use a little work. Messages sometimes get deleted when they don’t send or appear to have been sent (on both our ends). It keeps asking me multiple times a day to accept the new terms & conditions. Overall I’m satisfied but there are some glitches that could be improved on please.xvfreckles
Developer Response
Hello! Thank you for sharing your feedback with us :) I am sorry that you faced issues while using our app! If you haven't reported the issues to our support team yet, please contact them via live chat or email - team@calmerry.com Afterward, our technical team will work on investigating and fixing them. Thank you in advance :)
Calmerry Counseling & Therapy
Improve your mental health
Free
Details about Calmerry Counseling & Therapy
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- Updated
- iOS Version
- Age Rating
- Size
- Devices
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Features
Developer of Calmerry Counseling & Therapy
- Versions
- Price History
- Description
- FAQ
Version History of Calmerry Counseling & Therapy
2.142.1
August 18, 2024
We're excited to introduce a new feature for our B2B users: "Start Therapy Later"! Now B2B users can decide when to be assigned to a therapist and begin a therapy journey at their convenience. Plan ahead and choose a right time that suits you best to start your sessions. Update now to explore this new functionality and enhance your therapy experience with us!
More2.137.1
July 27, 2024
What’s New: -New Video Platform: We’ve transitioned to the Whereby platform for video sessions, providing a smoother and more reliable video conferencing experience. -Enhanced Video and Sound Quality: Expect significant improvements in video and sound quality with Whereby, enhancing your communication experience. -Customization Features: New options such as Backgrounds and Effects are now available, allowing users to personalize their video sessions. -New Therapist Change Request: Users can now request a change of therapist with just a few clicks, making the therapy experience more tailored and responsive. -Bug Fixes: This release includes several bug fixes to improve the platform's reliability and performance. Thank you for using our app! Your feedback helps us to continue improving and offering you a better experience.
More2.90.1
June 16, 2024
What’s New: Bug Fixes: We’ve diligently worked to resolve various issues to enhance your app experience. This update delivers improvements for a more stable and reliable performance. Flexible Scheduling: You now have the ability to cancel and reschedule video sessions even after approval from both you and your therapist. Enjoy greater flexibility in managing your therapy sessions. Thank you for using our app! Your feedback helps us to continue improving and offering you a better experience.
More2.82.2
June 15, 2024
What’s New: Bug Fixes: We’ve diligently worked to resolve various issues to enhance your app experience. This update delivers improvements for a more stable and reliable performance. Flexible Scheduling: You now have the ability to cancel and reschedule video sessions even after approval from both you and your therapist. Enjoy greater flexibility in managing your therapy sessions. Thank you for using our app! Your feedback helps us to continue improving and offering you a better experience.
More2.25.2
May 6, 2024
What's New: -Bugs Fixed: We’ve addressed issues to enhance your experience. This update focuses on fixing bugs for a smoother and more reliable performance. -Improved Performance: We’ve optimized various aspects of the app to deliver a faster and more responsive experience.
More2.22.3
April 10, 2024
What’s New: -Google Registration/Login: Simplify your sign-in experience with registration and login via Google, making access to our app quicker and more secure. -Therapist Feedback: Your input matters. Now, you can easily leave feedback about your therapist within the app to help us enhance our services. -Bugs Fixed: We’re always striving to improve your experience. This update includes bug fixes for a smoother, more reliable app performance.
More2.14.1
February 19, 2024
What’s New: - Enhanced Video Sessions: Updated Zoom integration allows for smoother in-app video sessions. - New Swipe Feature: Swipe to quickly update your mood and reports, keeping your information fresh and accessible. - Report Access Update: Access to comprehensive reports now requires mood tracking for three days to ensure more accurate insights. - Bug Fixes: We’ve enhanced app stability and performance with the latest bug fixes for a smoother user experience.
More2.13.2
February 2, 2024
What's New: - Enhanced Mood Check-In & Journaling: Experience our improved mood check-in and guided journaling features for a more insightful mental health journey. - Streamlined Therapy Registration: Connecting with a therapist is now faster and more straightforward than ever. - Stay Informed & Engaged: Regular updates on your therapy plan and detailed mood reports to help you track your progress. - Bug Fixes: We’ve enhanced app stability and performance with the latest bug fixes for a smoother user experience.
More2.12.1
January 3, 2024
What's New: -Enhanced Scheduler: Booking therapy sessions is now simpler and more intuitive. Choose your slots with ease. -Updated Therapy Report: Get deeper insights into your progress. Our new report format helps you track and understand your therapy journey better. -Improved Stability: We've eliminated bugs for a smoother experience, focusing on reliability to enhance your therapy sessions.
More2.11.1
December 13, 2023
- New Mood Check-In: Dive into our revamped mood tracker for a more intuitive and insightful experience. - Guided Journaling: Explore your thoughts and emotions with our new guided journaling feature, designed to deepen your self-awareness. - Insightful Reports: Get weekly personalized reports combining your mood and journal data, offering a comprehensive view of your mental health journey. Why Update? - Enhanced tracking and reflection tools. - Deeper insights into your emotional well-being. - Empower your journey towards better mental health. Update Now: Embrace these new features and take another step forward in your wellness journey. We're excited to hear your thoughts!
MorePrice History of Calmerry Counseling & Therapy
Description of Calmerry Counseling & Therapy
At Calmerry, we bring compassionate, expert mental health support right to your fingertips. Our platform connects you with licensed professionals in your area, so you can receive personalized therapy without leaving the comfort of your home. Message your counselor securely, or opt for real-time video sessions to make the most of your healing journey.
Our counselors aren't just licensed — they're extensively trained. With over 3,000 hours of clinical experience each, they're skilled in various therapeutic methodologies, such as Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Mindfulness.
We work exclusively with therapists who are not only licensed but also have a strong background in various mental health concerns. From depression and anxiety to relationship guidance and career transitions, our specialists are here for you.
How to get started?
1. Fill out a survey to identify your needs.
2. Pick the kind of therapy that suits you.
3. Get matched with an experienced therapist from your state.
4. Schedule a session in a secure & private therapy room.
Areas we can help with:
- Anger Management
- Anxiety & Stress
- Childhood Trauma
- Chronic Illness
- Depression
- Eating Disorders
- Sleep Issues
- Emotional Wellbeing
- Family Matters
- Grief & Loss
- LGBTIQA+ Support
- PTSD
- OCD
- Relationships
- Self-Esteem
- Career Development
- Burnout Recovery
Connect with Us
Connect with Us
We are open to feedback from our users.
Check out our website: calmerry.com
Email us: dev@calmerry.com
Follow us on Instagram: instagram.com/calmerry_com
Join us on Facebook: facebook.com/CalmerryTherapy
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Calmerry Counseling & Therapy: FAQ
Can Calmerry Counseling & Therapy support iPad devices?
Yes, Calmerry Counseling & Therapy is optimized for iPad devices.
Who created Calmerry Counseling & Therapy?
The Calmerry Counseling & Therapy app was built by Mental Fuel Inc..
What is the lowest iOS version that Calmerry Counseling & Therapy can run on?
Currently, Calmerry Counseling & Therapy supports iOS 13.4 or later.
How does the app rank among users?
3.5 out of 5 is the average rating that Calmerry Counseling & Therapy has received from users.
What genre of app is Calmerry Counseling & Therapy?
The App Category Of The Calmerry Counseling & Therapy App Is Health & Fitness.
Which version of the Calmerry Counseling & Therapy app is the latest one?
The newest version of Calmerry Counseling & Therapy is 2.142.1.
What date did the latest update for Calmerry Counseling & Therapy come out?
The latest update for Calmerry Counseling & Therapy was released on September 19, 2024.
What date did Calmerry Counseling & Therapy come out?
The app was initially released on February 5, 2023.
What content advisory rating is assigned to the Calmerry Counseling & Therapy app?
Designed for children, contains no adult material.
What languages is Calmerry Counseling & Therapy available in?
Currently, the Calmerry Counseling & Therapy app supports the following languages: English.
Is Calmerry Counseling & Therapy part of the Apple Arcade lineup of games?
Sorry, Calmerry Counseling & Therapy is not part of Apple Arcade.
Is Calmerry Counseling & Therapy eligible for in-app purchases?
No, Calmerry Counseling & Therapy is not eligible for in-app purchases.
Does Calmerry Counseling & Therapy offer compatibility with Apple Vision Pro?
No, Calmerry Counseling & Therapy does not offer compatibility with Apple Vision Pro.
Are there commercial ads in Calmerry Counseling & Therapy?
No, there are no commercial ads in Calmerry Counseling & Therapy.
Screenshots of Calmerry Counseling & Therapy
