Busy mom approved
Looooove my madison Reed hair color and app!mdphillips25
Love Madison & Reed
Love using Madison & Reed. I have been doing my own hair using M & R for years. In my opinion it’s as good or better then professional salon color. I save a ton of money doing my own hair and I get compliments all the time.Janice's Words
Magic!
This is the ONLY at home hair color product that gives me beautiful, salon quality (better) results and my hair feels and looks so healthy!! In love with it!:) kristi W
I’m back!
Somehow ended up on a competitors website when I did a Google search for Madison Reed. So I succumbed to the cheaper price, unfortunately. I’m back after several years of bleached white hair and a natural gray color. So happy to see that my color has been stored since using it several years ago! Thank you❣️MaRia8876
If you’re a guy
This is the simplest way to add some youth to your appearance. I’m a guy so I know what other men think about hair color. It’s very subtle so only you will know. It’s time to drop the attitude and go for it - you will be happy with the results plus their licensed colorists are available when you need them.gpratt33
App takesYou in circles
Beyond frustrated with this app and customer
Service. The system won’t let you cancel an appointment and no one is available to answer the phones. Twice, I’ve waited on the phone for over 30 minutes without response. I finally navigated to a chat feature today (that was not easy to find and required multiple loopholes) and it said they were too busy. I stayed on and when a live person came to chat, I asked for appointment to be cancelled. We had a thorough chat where it was confirmed it was cancelled and it’s still on my profile. The app only wants to help you with color questions. Customer service is a convoluted maze to reach. App is not user friendly. Not easy to navigate. The premise of this program is great but I will not make appointment that can’t be cancelled. Oh, and my original appointment was rescheduled because the salon didn’t have the hair product. Company is growing faster than they can keep up. Better app support and better customer support are needed.amyspicks
Love this product
Thank you for making wonderful in a bottle. I had Covid pneumonia back in December and by January my hair was coming out in clumps and didn’t stop until end of March but was still falling out. I’m grateful cause I have been using your product that never damaged my hair so I had a good head of hair at the age of 53. So my hair was very long and had beautiful color. So Thank you so much Dawndawnlharasemovech
Customer Service
In this day and age of automated everything, I had found Madison Reed to offer a very personalized product. However, to simply talk to a person for simple customer service is near impossible. I was on hold for 35 minutes when I finally gave up! I, hopefully, have been able to resolve my problem through the app - we shall see - but to actually have human contact ( other than a color guru) still eludes me. I feel this is gaping hole in an otherwise lovely company.JacquieJean
Best Products for sensitivity
I use to go to hair salons, my head would break out and I’d have to take Benadryl and feel miserable for a couple days. Then I found Madison Reed, No more break outs!
Also I want everyone to know if your hair coloring is coming out it’s not Madison Reed hair coloring, it’s the shampoo you’re using. There are certain shampoos that will take your hair coloring out quicker. Trust me I know, I only use them if I absolutely have to. Like head and shoulders, the blue bottle that treats the scalp(can’t think of it’s name right now), anything that treats the scalp of learned takes coloring out quicker.
So, if you don’t want anymore break outs or sore scalps after coloring, Madison Reed is the product to use. Hoping this helps some people out there that went through what I went throughjlreichard
The Best!
Quick and easy to navigate. Perfect for everyoneBleMama
