•Live Reviews:
J.Crew

J.Crew

Access to exclusive rewards

Shopping
49 reviews
⭐️3.2 / 5
Rating
🙌190
Ratings
📼4 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
Your locale

All Versions of J.Crew

1.3.1

May 23, 2024

- Bug fixes

1.3.0

April 28, 2024

- Introducing New J.Crew Credit Cards - Bug Fixes

1.2.3

April 16, 2024

Bug fixes and improvements

1.2.2

April 4, 2024

Bug fixes and improvements

1.2.1

March 1, 2024

- Ability to buy online and pick up in store! - Design enhancements - Bug fixes
More

1.1.6

February 10, 2024

- Spring 2024 Look Book is here! - Notify Me on App is live - Order History Updates - Bug Fixes
More

1.1.5

January 18, 2024

- You can now buy gift cards on app! - bug fixes

1.1.4

November 20, 2023

- Bug Fixes

1.1.3

November 10, 2023

Favorites are here! Promo updates UI improvements Bug fixes

1.1.2

October 18, 2023

Bug Fixes

Price History of J.Crew

Description of J.Crew

Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app and get points on every purchase (plus double points on cashmere). The more you shop, the more rewards you earn, and the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy
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J.Crew: FAQ

Can J.Crew be used on an iPad?

No, J.Crew does not have support for iPad devices.
JCrew Group INC is the developer of J.Crew.
The J.Crew app requires iOS 16.0 or later.
The average rating for the J.Crew app is 3.2.
The Primary Genre Of The J.crew App Is Shopping.
The latest J.Crew version released is 1.3.1.
The latest J.Crew update was rolled out on July 3, 2024.
The J.Crew app launched on May 30, 2023.
The J.Crew app contains no objectionable material and is suitable for children aged JCrew Group INC.
You can use the J.Crew app in English.
No, J.Crew is not on Apple Arcade.
No, J.Crew does not integrate in-app purchases for users.
No, J.Crew does not support compatibility with Apple Vision Pro.

ASO: Keywords of J.Crew

#1 by jcrew
#23 by anthropologie
#55 by crew lounge
#130 by men clothing
#187 by mens clothing
#199 by wardrobe assistant
Total Keywords7See all →

Screenshots of J.Crew

J.Crew screenshot #1 for iPhone
J.Crew screenshot #2 for iPhone
J.Crew screenshot #3 for iPhone
J.Crew screenshot #4 for iPhone
iphone

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Reviews of J.Crew

  • Bugs

    Noticed a bug when using the app today, 6/21. I am on the latest IOS and latest app version. I went to the women’s sale section and went to select a filter on which categories I wanted to see, however none of the filters work. I went through and repeated the process multiple times, multiple ways, and the filtering still doesn’t work. I would also recommend adding a form in the account section of the app where you can submit app feedback and potential bugs… would be easier to review user sessions than app reviews.

    STR: open app, go to women’s sale, open filters pane—> cannot open any of the filtering menus.
    Amydd17Amydd17

    Developer Response

    Appreciate your feedback and thank you for sharing your experience with us! Our teams are working on some enhancements and updates within the app. Stay tuned for more updates soon!

  • Past Order Viewing Issue - Resolved

    I enjoyed using the app until recently when it no longer allows me to access and view my past online orders from J. Crew. The only past online orders I can view using the app are four online orders from J. Crew Factory, where I rarely shop; I have only made four purchases from the Factory brand in the past five years. I am a frequent shopper of J. Crew and J. Crew is where I make most of my online clothing purchases of which I have made several in the past month alone; having access to past orders is extremely important to me. Unlike the website, the app does not have a setting to toggle back-and-forth between J. Crew and J. Crew Factory, so I do not understand why I cannot access and view any of my J.Crew orders. I have exhausted troubleshooting efforts at my end to resolve this issue. Please fix this issue, if I am unable to make informed purchases using my past online purchase history, I will likely make fewer purchases in the future. Additionally, resolving this issue will change a 3-star rating into a 5-star rating.
    UPDATE:
    Within a matter of days, developers resolved the past order viewing issue with the app. The app, its usefulness, and swift developer response to resolving technical issue related to the app has increased my previous 3-star rating to a 5-star rating.
    App is a useful tool for shopping an iconic brand!
    Perhaps too useful. ;)
    chien saucissechien saucisse

    Developer Response

    Thank you for your patience while we worked on getting the issue resolved - happy shopping!

  • Terrible App Do you Ever Update???

    If I could give this app a zero rating I would. History function doesn’t work after reinstalling and unable to apply discounts when available. Constantly have to customer service and get an apology and same old script read. Same goes for the desktop website. Long time J. Crew shopper 35+ years. Do something as other retailers do and listen to your customers. Fix it!!
    TuscansunTuscansun

    Developer Response

    So sorry to hear about your experience when viewing your order history, but really value this feedback. We appreciate your patience while our team actively works to get this fixed! Stay tuned....
See 46 more reviews
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