Website Does Not Work
This was my first time purchasing something from Madewell. I tried several times, over multiple days to make a purchase on their website and it just would not work. It let me add things to my cart, input my address, select shipping, etc, and then it wouldn’t let me input any sort of payment info. The website wasn’t even attempting to load. I had heard really good things about Madewell jeans so I wanted to give them a try. I decided to see if they had an app. They do, so I downloaded it and it worked great. I’m happy that I was finally able to make a purchase with them through the app, but I almost gave up because of the website not working. I don’t see myself making future purchases with Madewell outside of jeans, so it was annoying to have to download an app that I won’t even use in the future.
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Response from developer
Oh no – so sorry for this experience! We’d love to connect and gather more details. Please call at 866-544-1937 or message us at contactus@madewell.com and we'd be happy to help.
