Quext IoT Resident User Reviews

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Leave a Review Quext IoT Resident
  • Doesn’t work

    I never use this app to open the door because it doesn’t work. I only use it to change the thermostat. But the update today hides the thermostat function four clicks into the app which is functionally incomprehensible. It used to be on the front screen which required zero clicks. Why would any sane person make this change in functionality?
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    Developer Response

    Hi there, we're sorry to hear you're having trouble with your lock. Please email support@onequext.com and we will happily assist you. Thank you for your feedback on the app, we will take this into account for future updates.
  • Previous Interface

    Was much better when app opened straight to thermostat.

    No reason to have three different panels.

    Developer Response

    Thank you for your feedback! We will take this into account in the future.
  • Terrible IoT product

    Quext suffers from design choices. If the thermostat loses power for any reason, it will change your temperature settings back to “off”.
    You cannot tell if the door locks are actually locked. You only see the lock and unlock option.
    There’s no integration with any other home automation environment. What you see is what you’re stuck with.
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    Developer Response

    Hi there! We are looking into these issues, thank you for your feedback. As for integrations, stick around! We are actively working on this.
  • Faak’n love it

    This has made life so easy, with in-laws visiting coming and going with our fobs me and the wife can just jump on this app and unlock our front door, super easy, and I get to turn on and of the ac and fans of the apt with even having to get out of bed or getting up from my during the games! Love it, I faak’n love this app
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    Developer Response

    We're glad to hear you are enjoying our app! Thanks for the review!
  • Massive downgrade

    My apartment building installed these smart thermostats a few weeks ago. I already had a smart thermostat which was hooked up to my Alexa smart home and was fully configurable. This is a massive downgrade in experience. Does not work with Celsius. Does not integrate with smart homes. 4°F difference between high and low settings so difficult to maintain the right temperature. Very disappointing.
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    Developer Response

    We are so sorry to hear this! We will keep your suggestions in mind for future updates. If you need help troubleshooting, please contact support@onequext.com and we will happily assist you.
  • It not work!

    It is not work and the IT team do nothing to the residents!

    Developer Response

    Hi there, we are so sorry you're experiencing trouble with our app. Have you reached out to support@onequext.com with your information and details of the problems you're encountering? We will do our best to get this resolved promptly.
  • Alexa

    Needs Alexa connectivity. My apartment installed these and I had my own Nest units. Can’t be compaired. Nest would know when I left the apartment and increased the temperature to eco. When I came home decreased it. Needs work,

    Developer Response

    Thank you for your feedback! We will take this into consideration as we move forward.
  • Smart Events does not work

    Smart Events does not work even after the app update.

    Developer Response

    We're sorry to hear that you experienced an inconvenience. Please reach out to us at support@onequext.com with your information so we can work to resolve the issue. We appreciate your support and hope to improve your experience in the future.
  • Not that great

    My apartment complex made the transition to this app a few months ago. I hate it. Not compatible with HomePod, door lock malfunctions and thermostat adjuster is not the best. I would like to see this product grow to HomePod and/or Alexa.
  • Stupid, consistent updates

    It would be nice not to be locked out of my apartment once a week for another ducking update

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