User Reviews: OR PTC DCI

OR PTC DCI
OR PTC DCI
Direct Care Innovations LLC

Top reviews

  • Needs Face ID

    This app requires you to change your pw at a max of 60 days, which is completely unnecessary. If we are forced to change our password so often, we should have the option to use Face ID to log in. Performance is still slow, often crashes or gets stuck on loading. Needs a lot of work.
  • Horrible

    Horrible we have to use a app that is constantly having problems from logging in to go to log out and says never logged in to logging in and not go past that just spins n a circle to not ever being able to put in any overtime without contacting them because apps not working right. No wonder people are quitting working for the state and going to private pay. Dumbest idea ever switching to this app! Don’t even get me started on health insurance through them
  • Way to go SoO

    I appreciate a useless app…where is the money going for the care of our at risk people and the people who care for them? It sure isn’t going where it needs to go…like into creating a functional way to clock in and out…glad it can still be done historically or we would all be working for peanuts (oh wait…)!
  • Worst app ever

    This app constantly crashes. At least once a week i will clock in and it won't even register that I clocked in. Or I will go to clock in the next day and it will still be clocked in even though i know I clocked out. Then if that happens going on the website to correct it is difficult and extra time consuming. Very frustrating. Let’s go back to the papers.
  • Mileage

    Why can’t we put our mileage in when we clock out? This is ridiculous! And worst off I have to go home and input on my iPad, on my time. You can’t even input mileage on your phone. Worst system ever!
  • Why Metric?

    Why do we have to figure our time in decimals? If I have hours and minutes, I know exactly when I have to clock out. I hate having to spend the time figuring amounts like 1.37 hrs for instance.
    I do appreciate the removal of notices in many different languages. That was so frustrating. I've sent emails about this issue with no reply.
  • Worst app I've ever used

    Worst part of job. I would happily get beat up in the grocery store by a cognitively impaired adult again if it made this app function even slightly better. I would get poo poo on my hands again if it meant we could go back to vouchers. No aspect of this work is more unpleasant than force quitting this app 30 times in a row trying to get it to work long enough to document one timestamp. It seriously makes me want to cry every day. The amount of human suffering these people caused when they falsely represented themselves to the state of Oregon as capable of creating a time capture system is IMMEASURABLE. I'm sure I wouldn't feel this way if I got to know them well, but to me, right now, I really feel, emotionally, like they all deserve to die for what they do to every state homecare worker in Oregon 2x a shift. It really feels like that.
  • Not a good system

    Worst timesheet system I’ve ever dealt with.
  • Completely useless most of the time

    Clocks me in and out as it pleases without my knowledge. I am constantly doing historical. Go back to paper, definitely an accurate way to account for hours. This is not
  • Absolute worst program ever!

    What an absolute cluster f#@k!

    Merges all consumer hours / doesn’t allow clock in/out 1/2 the time.

    Exceptionally user UN-friendly!

    Needs to allow a few minutes log in/out tolerance

    Whoever programmed this should be FIRED and banned from IT work!

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