User Reviews: Sleep.com

Top reviews

  • Good

    Good day
  • Sleep.com app

    I enjoy the app I think upgrading would be a mistake because I am not sure how app works the free version is good.
  • The “sonar” feature & pets

    Does not mix. The frequency or active component of the sensing microphone and speaker causes my dog notable distress. Which also makes me concerned about just what mattress firm is listening to, now that I think about it.
  • Mattress Firm

    We are so pleased with the service at the Lodi, Ca store and Kyle our salesman and Rep/Manager accompanied our needs and very explanatory of mattresses for our needs requested. We also wish to complement the delivery per Jose R. As a 10 in rating wearing booties and all for a tidy and smooth upstairs delivery.
  • so excited!

    I just bought my first very first mattress at Mattress Firm Palmdale, Ca! I am so excited to use this app and to sleep in my new bed!! Harrison and Jamica were so incredibly kind and knowledgeable!! I am so happy that I decided to come to the Palmdale location! Thank you x a million! 😌🫶🏽
  • Tracker does not work

    Tracker does not work. I place it as it says but each morning my sleep number is zero and it says I didn’t sleep at all. I’ll stick with Sleep Cycle.
  • No saved data

    Didn’t save any data beyond current day. Maybe there is a pay version that’s better, but this was a huge waste of time
  • Terrible

    Do not use this app if you have pets. The noise is in a frequency that they can hear and it terrifies them.
  • Battery Drain & Inaccurate

    When it works, the app seems to work ok. I have been using it for almost 2 weeks now. There has only been 1 night so far where it didn’t randomly cut out and label part of my sleep as “signal not received”. The failure to track results in inaccurate assessments of my sleep. I also wear a Garmin watch and it has yet to cut out and be unable to track unless I take it off or it dies.
    The turning up of the volume, as someone else mentioned, is annoying since you can’t turn it down and have it stay down. I didn’t give a consent over use of my volume (that I could find offhand), just the use of my mic.
    Lastly, you need to plug in your phone to track. I simply don’t drain my battery enough every day to actually need to charge my phone all night each night. Even when my battery is drained my phone doesn’t need to be on the charger all night. I’ve had to leave my flashlight on for several hours and watch Netflix on my phone to get my battery level to drop enough so that my phone actually needs to be charged. Regularly charging a phone when it’s unnecessary can lead to poor battery health and no app is worth potentially having to buy a replacement battery for my phone.
  • Simply doesn’t work

    App either crashes or inexplicably “pauses” tracking in the middle of the night. Hasn’t worked once. And they want you to pay for a premium version! 😂😂😂

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