Leave a Review Reset
Good workouts but glitchy
There’s a good variety of workout types but the app is constantly glitchy. Doesn’t save your progresssherpeeves
7 day trial ?
I’m trying to sign up for the 7 day free trial but it’s trying to take money from my card upfront? At the bottoms it says AFTER the 7 day trial the money will be taken? I’m confusedSapnar86
Workouts are decent, app needs some serious TLC
Workouts are pretty good, but I feel like some are too long for no reason. Haven’t noticed much of a difference. They program I did before this was better and I got better results. But I have a full year of workouts to do yet. Will update when I’m further in.
Now the app needs some serious work…
1. When starting a program, they need to separate it into another section so you don’t have to constantly scroll through the other ten just to get to the one you’re on. I don’t put everything on the calendar because that’s a tedious and timely process.
2. They should allow you to preview all the workouts in the programs, even if you’ve already started on one. If you want to do this, you will have to sacrifice all your workouts you’ve already done. Not friendly whatsoever in this.
3. Sometimes the videos of the workout don’t match the description… like yo the job of the developers are to prevent silly things like this.
4. Make a LIST of the programs instead flipping back and forth - so annoying.
That’s all I got for now, will update more later on!Show lessLaurenYue12
Developer Response
Thank you so much for your insights! We have fully noted your suggestions and concerns and we will discuss with our App development team for future updates.Workouts ok. App is not great.
Workouts were good, easy to follow, and all had videos. A bit easy if you’re experience in the gym, but still a good resource. Important to note that majority of workouts are circuits/ super sets. This is not always conducive if you workout at a traditional commercial gym- especially during peak hours. Frusterating features of app:
1. you can’t swap out excercises- weather due to injury/ unavailability of equipment at gym.
2. Every time you leave the app, even just to change a song, it pauses your workout, and restarts the set.
3. You cannot do workouts out of order. So once again if you cannot do a circuit, you have to just skip through over and over.
4. The app does not save progress. So if you accidentally quit app mid workout, none of your sets are saved, and you have to “restart” workout. And once again click through every single individual workout, within every single circuit.
5. Glitch that every workout gives you a “first workout” badge. Once again many times workouts/ weights don’t save.
With all being said this is a great resource if you’re newer to gym, or need some guidance. This is by no means a poor reflection on Jenna, she knows what she’s doing and has a great product, the app just ruined the program for me.Show lessAlly23099
The bestest ever!!
Literally the bestA. Bearxo
Upper body
Amazing, satisfying and hot!!
Grateful and thankful 🙏🏾✨Miss Aboundante ✨
Do not.
So how do you cancel this subscription?MadoPonzio
Former D1 Athlete Approved!⭐️⭐️⭐️⭐️⭐️
I used to run track at a D1 college so I've had various coaching, strength training, and workouts of all kinds throughout the years and I love how her workouts are set up!! I also love how she shows the forms & writes down what to do under each example! It's obviously not PERSONAL training so more in depth attentiveness to your form and how your body should feel is necessary if you are a beginner. Even if you are a beginner though, the examples are still great with the writing and you can look in a mirror to see if your form is correct. I had issues with the app crashing and still give it 5 stars because I emailed support and it was resolved within the hour! All apps run into their technical difficulties but the customer service makes or breaks whether it's worth dealing with and Abbigayle was phenomenal with her assistance!Show lessbenadroid
Hard Pass
While Jenna, the face of the app seems nice enough and the workouts and interface are okay, the subscription management process is poor. I was charged an automatic yearly renewal fee with no conscious action made on my part to continue. There is no discrete opt-in, or continue your subscription button. No email or push notifications via the app, to say your membership is ending ahead of slamming you with a fee. Apparently you have to select the “Delete Account” button under settings, which is in a minute font size, to request your account be fully deleted and subscription cancelled. There is also no confirmation email sent out once that action is taken. Hard pass. Highly do not recommend.Show lessGirlBye2023
Developer Response
Thank you for taking the time to share your feedback regarding the subscription process. We genuinely appreciate your insights. Since your review, we have made adjustments to improve our subscription process. To ensure we address your specific concerns, please reach out to us at support@reset.app. We’re here to help and look forward to resolving any issues you may have promptly. Thank you for your patience and for helping us enhance our service.Interesting
The apps name is “Reset,” and for me that is one thing this app doesn’t do. Every month, my bill is paid I come into the app and it literally asks me to pay and join. I’m already paid, I’m already joined, you’re literally drafting my payment monthly! I’ve had to talk to support several times for them to go in and “Reset” the app for me so I can use it. I’ve been patient, I understand start-up’s and glitches, and human error, it’s okay…But we are now going on repeat incident number 4/5, enough. I just paid my invoice August 3rd it is now August 20th, I have had NO ACCESS since the 1st. I waited to see if the glitch would right itself before going through the obstacle of taking pictures of my receipts, sending and email, waiting to hear back etc. by the time that all happens it’s been two days...but no. I tried. Honestly, I’m not even seeing the workouts Jenna does on her IG page (maybe I need to look closer, granted), but I’m not going to continue the back and forth. Sorry.Show lessVertigoVirgo80
![[solidcore]](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5a/4f/73/5a4f7316-94af-7b6e-9096-295ae6a633ad/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/90x0w.webp "[solidcore]")
