Leave a Review Mixbook
Terrible app! Not MacOS native. Login problems, bad UI, can't resize app window
This app is terribly designed — it seems like it was just an iOS app ported directly over to MacOS without any thought of functionality or user interface.
I tried to log in from the App, and it wouldn't open the login page on Chrome. I had to switch my MacOS default browser setting to Safari for it to log me in correctly.
Even once I got past that hurdle, I tried starting a project and discovered that to add photos directly from the iCloud Photos library, you click a button that says "Add from my phone" — even though it's an app running on MacOS.
And then I found that the app window actually does not resize beyond about 1/8 of my screen.
After 30-45 minutes on chat with tech support (half of which was spent waiting for incredibly slow reply times) only to find out that they don't actually have a MacOS native app. The app on the MacOS store is actually just the iOS mobile app.
I made a request that they pull the MacOS app from the App Store until they can come up with an actual Mac native desktop app. I'm not holding my breath that they'll honor that request.Show lessMaxLF
Keep me signed in?
Why do I have to login repeatedly as I change screens? Why is it hard to find my work in progress and move between various book drafts? Hard to even find where drafts are kept. I clicked login with google and it kept succeeding, but then I’d I click different menus I’m not still signed in. It keeps asking me to join…. Thought I already joined.
I think maybe this is a better platform to use on a computer than iPhone.
Curious if AI can help make the automatic books better. Still not quite right as far as getting the best pictures and the right layouts and themes for those pictures. Even on the Island theme, it didn’t seem able to identify pics from Guinness factory vs. pics from Cliffs of Moher.Show lessEdisekal
Perfect for modern scrapbooking!
I love this app. Simply upload your pictures(which, when uploaded in 4K, stay, and print, in 4K.) then use one of numerous layouts, frames, and add-ons to make your project your own. We love making our hard cover, think lay-flat page picture books of our adventures, for our 1 year old. It’s the perfect set-up for him to not rip the pages, and the pages are super high quality. The whole thing is a little pricey. But sign up with your email, and they send you plenty of 35%-50%/free shipping type coupons. That makes it affordable too. Really it has a decent UI/UX experience. 👌🏼👌🏼 Good job Mixbook! Thank you!Show lessRyguy608
My first book
I am used to older processing apps, and this one was not the easiest to change around on my own. However, the many team members who came to my assistance numerous times throughout my quest to get this book right gave it a five star rating! They were all spot on!
Thank you, Everyone!!
I also loved that when completed (I thought) they told me to go and check again and at that time, I added the finishing touches of backgrounds and stickers.
It was a mite pricey for someone on limited income, but it will be a wonderful gift for my sister who sadly lost a daughter.
Mainly because of your chat team, I will be back. I’ve previously used another company for my annual photo book.Show lessJVinAZ
They don’t know their order statuses
I placed an order last week and paid for expedited/overnight shipping, as I needed it by a certain date; however, the status had not changed on my order for a couple of days, so I reached out to their customer service (who are nice, but didn't have an answer outside of a placating apology) to get a status - since it would need to be shipped out by tonight in order to get to me tomorrow morning. When I had first reached out this AM, they said they would email the printers and get back to me...well, no one got back to me, so then I reached out again and they just said, "we had an email out to the printers, but they have not responded" --- this is about 6+ hours later when I followed up.
So now, I have no idea if the book will go out tonight and I have a feeling that I won't receive it in time. Very frustrated and disappointed that they don't have more internal visibility or proactively follow-up with their customers.Show lesstangytang
The site is intuitive- almost
The easiest way to create a book on the site is to use the app not the computer. I found it easy to upload photos directly from my phone. The intricacies of changing the sticker colors were not so easy to figure out. However, setting background paper and arranging photos was an intuitive process with the icons provided at the bottom of the page.Show lessRead between the wines
Love it!
Really intuitive, user-friendly and love all the layout options to select from making it really easy to create a photo book in just a few minutes!JolieMakaronni
Easy to navigate and great Customer Service
Impressed by the ease in creating a card on Mixbook. Cards came out awesome!!! Love the pearl finish!!! Several people at the school where I teach inquires what company I used. Realized I needed more cards after receiving my initial order. The Online Customer Service chat pointed me in the right direction.Show lessFiat675
Easy with AMAZING results
My first time using and the end results were beyond my expectations!! The hard bound cover is sturdy & very professional looking. The inside papers are of great quality and what you’d expect in an expensive, high quality book which really makes the pictures “pop”. I created a Dedication page plus included two pages of the Itinerary of our trip - My mom had happy tears when she saw her very own book. You aided me in creating two VERY SPECIAL “souvenirs” that we each treasure!Show lessShe gar
Amazing!
I have never taken the time to search for a way to leave a review for any product. However, my finished Mixbook was simply too wonderful not to praise this company for what they create. Easy process, affordable, and very fast. Zero flaws. Beautiful finished product. I will definitely be using them again!Show lessdeenamarie
