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Misleading
States you get a 7 day free trial then charges you straight away. 😡 Had I got my 7 day trial I would have cancelled the subscription as the app doesn’t match up with the information given to select exercises right for you. It Doesn’t allow you to fill in all information properly. Asks if you have any issues knees, back, hip ect but only allows you to choose 1 option so too bad if you have several issues it doesn’t allow for that. Selected no floor work and most the exercises given are floor work 🤷♀️ selected knee issues and most exercises given are not possible to do with knee injuries unless you’re in water, I know this from experience.Show lessShazzbutt69
Developer Response
Dear Shazzbutt, Thank you for your feedback! We are a professional fitness product dedicated to meeting the customized needs of more users. We attach great importance to the issues you have mentioned , your suggestions are very valuable for us to continue improving. If you have any other questions, please contact us at contact.justfit@enerjoy.life.Please read! Tip for free workout included in here! Not the x tip
So basically I saw this app on YouTube shorts and decided “hey I kinda need to lose some weight” so I downloaded it I did the questionnaire thingy and then it asked me to subscribe. Wasn’t unexpected so I did press the grey x because if I can a personalized workout for even one day I’ll do it. So I watched the adds to get the free workout and did it for the first couple days.
Guys, you were given screen recording for a reason! You can’t watch the full workout for the days ahead but you can tap the little pictures connected to the workout name and it will give a short little clip. So screen record the whole workout of the day then stop. Then do it for the rest of the days. And you can just use stopwatch for timing. I know it’s going to take a while but in our case time is money and it’s time to save our money
Hope this helps❤️❤️Show lessCousines vert
Developer Response
Dear Cousines vert, thanks for the savvy tip! 🌟 We're glad you're enjoying JustFit. If anything's amiss, email us at contact.justfit@enerjoy.life. Keep shining!Warning!!!!!
Please please if you cancel this app in your Apple ID during a free trial you also do it in your account online too! I cancelled straight away in my apple subscriptions to avoid paying but nowhere did it tell me to cancel in the website too. So they helped themselves to $100!!!!Mickeyzz4
Developer Response
Dear Mickeyzz4, Thank you for reaching out to JustFit and for providing us with your valuable feedback. Please allow us to clarify that the App account and web account are two different accounts as they are two different platforms. Even if you signed up and logged in with same email address, it allows you to access the different account, which can only be subscribed separately. We apologize once again for any inconvenience. Please email our customer service team at [contact.justfit@enerjoy.life]. Your rights are always our greatest concern and we are willing to try our best to compensate. The JustFit team is committed to delivering the best service and experience possible and looks forward to helping you enjoy a healthier lifestyle with JustFit. Warm regards, JustFit Support Team