Consumers Energy User Reviews

Reviews Summary

Top reviews

Piss poor

Just forever loads. Considering the amount of money they pull in you would think they could maintain a decent app.

Ok

Ok

App

So, several months ago I got an email encouraging me to download your app. I did. However, the reason I downloaded the app was to track my energy use. I can’t find a way to DO that in the app! It can ONLY be done when you log into the website. So I will be deleting the app since it cannot do what the email said it could do.
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Response from developer

Hi Susie G! We appreciate your feedback. We are continuously adding new features and functionality to the app. Energy use details is a great tool currently available on the website and we hope to add it to the app in the future!- CE App Team

Auto payment

Should be able to allow auto payment on or one day before the due date and should not wait until I login and make the payment

Response from developer

Hi Chintamani Bellad! Thank you for the feedback. We’re happy to share that auto-pay is now available in the most recent version of the app! Please download the newest version to use it. -CE App Team

I can’t pay my bill

I can’t pay my bill!

An easier way to Rob you

The app is fine. I mean it works as it should. My problem is with Consumers Energy in general. The way they gouge small businesses on energy costs should be illegal. The rates they charge all of us should be regulated. They’ve been allowed to slowly increase our prices every year because they have NO competition anywhere in our area. It’s a freaking joke how much our bills have increased in the passed few years.
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Issues

The site is messed up

Not happy

You tell me i have no payment last month then this month i get a double bill and you charge me a late payment please fix this

Amazing

Yay

Best app

This app is great helps you when power goes out tells you when it goes back on loving it. Also can check how much is your bill.

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