The sound Pete’s mobile app is an accessible 100%. The login, and the sign-up processes are not accessible. Neither is a functionality isn’t working correctly with voiceover and the buttons are not clearly labeled correctly. As a developer, I would suggest you redesign this application, get it, redesigned with accessibility from the start at the very beginning I would start the process all over as requested, and rebuild this app because this application is not following sections titled to and title three the web content app accessibility guidelines/protocols. I and other blind and visually impair users within the blind and visually impaired community, want to use this app with conjunction of a pair of sound, Bluetooth headphones to not work with the functions on this mobile app, but with the headphones connected as well and to get the process completed. is there a way that this app can get fixed please? I’m not trying to harp on you, but you are being requested to please fix this. Thank you. however, I love this app, but it needs to be worked on completely.
TL;DR: all app features, including basic device setup, are hidden behind a login wall that doesn’t work. Literally impossible to even set up earbuds as advertised. Got new earbuds. Exciting! There’s an app, like other brands. Great. There’s a login to use the app and access all features including sound, controls, firmware etc. Weird but okay. Except… Tried to make a login within the app. “Please enter password correctly.” No instruction as to what this means. Failed to create account. But look! You can use Apple to log in! No, you can’t; it just gives an error message when you try. So I successfully make a login at their website. Success! Except no. Back in the app, I put in my login information and all I get is “please enter password correctly.” Will need to return earbuds since I cannot even set them up.
The app does work. What prompted me to write this review is that the custom equalizer high frequency bands are clearly erroneously mislabeled. Above 1.6khz we have 320 and then 80? Presumably this should say 3.2khz and 8khz but that would still be worrying because the range of hearing and most earbuds frequency reproduction reaches 20khz (or almost). The equalizer seems to do an OK job, or so I thought - now messing with those high frequency bands isn’t producing any audible change. Even someone with no recording engineering background should hear difference when it goes all the way down! This is absurd, maybe the labels are “correct” and reflect that this equalizer isn’t built right at all, it doesn’t affect high frequencies!
This app is needed for a number of settings on my new Air4 PRO earbuds, e.g. ANC, in-ear detection, equalization, etc. Registration is the first requirement for the app to work. Registration requires one to enter an email and a password. Alas, this app does not accept any typing in email and password areas which remain greyed out. I have contacted support with whom I'm attempting to sort this out. Until this registration problem is fixed, I remain unable to fine-tune my Soundpeats Air4 Pro earbuds. Will update this critique if there is a positive outcome.
I love my SoundPEATS earbuds. They are amazing. But this app - terrible. Especially the registration process. Too clunky, and trying to use your Apple ID for registration doesn’t work at all. I suggest using the simplest password you can think of, and remember to avoid any special characters. Just letters and numbers.
I also with it had dark mode.
This is far from as nice an app as it could be, even on it’s best day, but recently, it’s gotten worse. I have three pairs of Soundpeats buds associated with the app, and though it always detects them, my custom EQ settings are always reset when relaunching the app the next time. This is a major issue, as most users put a good bit of time into setting things just right. Please fix.
I wouldn’t know the capabilities of these earbuds. Why? Because the app is a complete dumpster fire. A smoldering pile of garbage describes the app perfectly because whomever designed it apparently doesn’t know how to set up a basic registration/log in form.
So I guess I’ll never hear how these things are supposed to sound.
Thanks a lot.
Looks like there have been a few firmware updates recently but, as an iPhone user, these updates don’t appear to be available for me. Since iPhone users can’t experience LDAC audio on the Opera 05, would it be possible to do a firmware update for us that improves the sound of the EQ’s, the loudness, etc? Thank you.
This app is required for firmware updates and equalizer control of the SoundPEATS Air 4 ear buds. The app is a complete steaming pile. Why should I have to register to use the app with the headphones? It should just allow me to do the needed things without intruding on my privacy. In either case, it doesn’t matter since the app will not allow me to enter a password on the registration screen; it just tells me the password is in the wrong format regardless of what I enter. So, no firmware updates and the Air 4 buds will continue to sound like crap because I can’t adjust the equalization. I would rate this a zero star if I could.
Very frustrating that I need to make an account with you in order to configure my headphones how I like. Guess I’ll be sticking with the stock settings. Such a shame considering for $43 these sound and fit better than my AirPods.
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