DO NOT DOWNLOAD - No longer works - useless
At first this app was great, I used it routinely to track my purchases. It was perfect for keeping track of when my fiancé and I would Venmo each other for stuff since my normal bank accounts don’t track the categories from Venmo. Over the past couple months there’s been a few times where it stopped logging my purchases, but relinking my bank account always fixed it. However, as of September 2024, the app completely stopped working. When I clicked on it, all I got a was a loading screen. I tried signing out - didn’t work, I tried deleting the app and redownloading it - didn’t work. It asks me to put in my phone number and just doesn’t do anything. Based on the reviews, I’m not the only one so don’t waste your time downloading this.
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APP STOPPED WORKING
DO NOT DOWNLOAD THE APP HAS STOPPED WORKING
I’ve had this app for 2 years (since September 2022) and used to be a huge fan… HOWEVER over the past two months this Oops has gone downhill to the point where i wouldn’t recommend it anymore 1. Routinely disconnects my accounts and purchases I’ve made will no longer show up in the sort tab so the app is BASICALLY USELESS 2. there is no ‘help’ option, no FAQ, nothing. you have to text a random number and they never respond to you Does not do its basic function anymore — sorting transactions into categories. I don’t care about seeing what my friends spending habits are if THE BASIC FUNCTION OF THE APP DOESNT WORK ANYMORE
UPDATE: As of August 2024 the app has completely stopped working. I was signed out of my account and there is no way to sign back in or even try to create a new account. The ‘Help’ option continues to not work.
I’ve had this app for 2 years (since September 2022) and used to be a huge fan… HOWEVER over the past two months this Oops has gone downhill to the point where i wouldn’t recommend it anymore 1. Routinely disconnects my accounts and purchases I’ve made will no longer show up in the sort tab so the app is BASICALLY USELESS 2. there is no ‘help’ option, no FAQ, nothing. you have to text a random number and they never respond to you Does not do its basic function anymore — sorting transactions into categories. I don’t care about seeing what my friends spending habits are if THE BASIC FUNCTION OF THE APP DOESNT WORK ANYMORE
UPDATE: As of August 2024 the app has completely stopped working. I was signed out of my account and there is no way to sign back in or even try to create a new account. The ‘Help’ option continues to not work.
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No Longer Working and No Support
I was using Oops for a few months when it was the free version. I liked it so much that I decided to start paying for it when they rolled out a monthly subscription cost. I used it for about 2 months, paying for an account, and then in the middle of August all my expenses stopped showing up to track. I tried signing in/out, updating the app, and reconnecting my bank accounts but nothing changed. In the settings menu I selected a “I need help” button which led me to a text. I sent a text message explaining my problem and got no reply. I waited a few days. My phone needed an update so I updated my phone thinking maybe that would help the issue. After the update nothing was different so I again attempted to disconnect my bank accounts, however, they just kept reappearing when I rechecked. I logged out of the app and now I can’t even log back in. I put my phone number in to log in and it takes me nowhere. I even reached out to customer support via email and still no reply. I cancelled my membership and will be using Quicken instead.
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