Uber Pro Card User Reviews

Uber Pro Card
Uber Pro Card
Branch Messenger Inc.

Reviews Summary

Top reviews

Uber Pro is on point

Iam an uber driver and have been for just under 2 years. The uber pro card is amazing, I love the fact that after every job my money is automatically deposited into my account free of charge and that they provide a backup balance of $150 that you can use for anything and then it is automatically paid back from your earnings and as long as you reach the requirements you can use the backup balance as soon as it has been paid back. This is a great feature!!
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App still needs a lot of work

The app is very disappointing. From user interface to user experience, you can tell whoever designed it doesn’t have to use it on the day to day basis.
The most recent issue I had with this bank was when I tried to pay my credit card bill. The money was taken out of my account and my credit card payment was rejected for insufficient funds. I called in and the rep told me this is an known issue… After days of dealing with them, I finally got my money back. Overall it’s a very bad user and customer experience.
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Don’t get the card!!

I purchased gas at a pump using it as a debt card. I did not get the % back as you need to run it as a credit. Per instructions from Uber Pro Card support. On my next fill up I went in and pre purchased $40 and ran it as credit per instructions from support. Once again I did not get the % back.

Not only was the issue not getting a % back but the gas station put a HOLD FOR $150 on my card which didn’t release for 3 business days!

When you have bills to pay don’t use this card for gas! I will be cancelling this card and going back to my cash out to another card.

This card sounded good at the beginning, but after having it for a week it’s just a way to get you to use their card.
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Thank you Uber for the Pro card!

I have been a partner with Uber for about 2 years now. Before the Uber Pro card was created and made as a payment option for us, I still felt that the option to instantly cash out 5 times per day with a .50 cent fee every time you do cash out was actually quite convenient. I had no problem with doing it that way. That being said, I was shocked by how much more convenient and beneficial Uber made their Pro cards! I love that everything I make each day is instantly deposited into my Uber Pro account after every trip with zero fees, I love that there are so many fee free ATM options with the Uber Pro card, and I love all of the helpful tools that the Uber Pro account has to offer to assist you with organizing and saving your money! I am HIGHLY satisfied with the Uber Pro card so far and I couldn’t be more glad that I signed up for one as soon as it became available!
All Uber partners and drivers, I absolutely suggest applying for the Uber Pro card! You will not regret it!
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Annoyed with new “changes” 😒

I was actually really enjoying using this card up until I got an email about the new “changes” regarding the backup feature. It was really convenient & helpful to be able to borrow smaller amounts at a time then pay it back little by little. But now forcing us to take it all & pay it all back before being able to use it again is pretty annoying. I hate when these apps switch up like that. Considering just going back to using my regular debit card 🙄
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Good Features

Very well organized and doesn’t miss a beat with the earnings and expenses. Very detail oriented and no delays. When u get earnings and/or use the cars for expenses, it is updated right away. Also has some really good features. The card also provides ATM’s where you can withdraw funds without any fees being assessed. Also, the card offers the options to transfer funds to a bank account (3-5) business days without any fees and a debit card with a $2.99 fee (instant transfer). Overall, I’m enjoying it.
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Worthless

I got my card. Tried using it three times without success. Tried to set up Bank to receive my funds and get a message that says “oops”. I called Branch and there response was that it’s happening a lot. He told me to update the app. I did and the same problem occurred. So I cannot get any money I’ve earned. He said he’d escalate the call and I’d get a call within 24-48 hours. Meanwhile no money and unable to use the card.
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Need more improvement

Excellent app and idea, but it needs more improvement; like bill pay services and savings accounts, rewards should be deposited in a separate account automatically. And automatically transfer money to the savings account. But so far, the service is excellent. Thank you.

Coming Through

Money was a little tight and I really needed a couple extra dollars. The fact that I’m able to get up to $150 is amazing and it really really came through in my time of need. I love this card so far I think it was a very good and beneficial addition.

Crap tastic

I been using the card fine, I was getting my gas perks and getting cash back. Now all of a sudden I’m not able to get my gas perks anymore. I look at my account with this Uber pro card it says unenrolled call support. I call this company they tell me, we get our information from Uber so I take a screenshot and show them my tier in real time.. I get a noting we can do but make a ticket. So I call Uber they tell me the same thing a week 1/2 later the same thing. This card is a waste of time and nobody seems to know what they’re doing!
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