HHAeXchange+ User Reviews

HHAeXchange+
HHAeXchange+
HOMECARE SOFTWARE SOLUTIONS LLC

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Leave a Review HHAeXchange+
  • Junk.

    I really wish my company didn’t switch to this EVV app.

    It logs me out continuously, it gets rid of my schedule, I have to log in and exit the app several times to get it to load properly, and even then it takes a really long time to load so by the time I have to clock in or out I am late for my scheduled clock in/out times, the GPS is freakin broken it says I’m like 2,000 miles away from the patient’s home even though I am at the patient’s home.

    I kinda feel bad about complaining about Vesta now, I lowkey miss it 😭😭😭 at least it was more functional than this app.
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  • App is as bad as company using the app

    The company as well as the app have major glitches and personality issues! They spend more time trying to get on the” same page” then they need to. The app at least doesn’t gossip about coworkers and clients. But it does lie about clock in times and clock out times so it’s just as bad. Not to mention how badly cryptic both are the app just like it’s outreach.
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  • Tax Dollars Wasted

    So my agency thinks it’s the providers who are using the app incorrectly but the app is severely malfunctioning. At one point the app was working fine and the client Info Populated and I could easily punch in and out. Then came the app update. After the update, the app doesn’t remember a punch in and you end up with 20 active visits. The only way I have found to be able to punch in and out, I have to uninstall the app every time I get ready to punch in or punch out. The developers for this app need to be fired.
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  • Doesn’t keep info!!!

    I have to uninstall and reinstall the app literally every time I need to clock in and out of every shift. For some reason the app doesn’t keep my schedule saved every since the update and the only way to re-retrieve my schedule is to uninstall the app and reinstall it all over again.
  • App Erases All Clock In/Out data and member information

    This app is HORRIBLE!!! I have to delete the app each day to clock in and reinstall the app each day in order to clock out ! It is very frustrating and a hard process and very time consuming because the app erases all of the data of the member and all of my data each time.
  • Frustrating

    The agency I work for was using vesta then they got me and all the workers to start using this app. I hate it with a passion… every day it’s the same problem I clock in but when I have to clock out. I have to clock in again. What’s worse is that I didn’t got pay the hours I work. Y’all gonna tell me I work 3 hours one day and the next day I work 5 hours.
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  • Still has bugs

    It’s been a week since the last update. It was working for me prior to this. Now it only works if I delete the app and redownload it every time. That means twice a day. How annoying. Please figure out the problem and fix it!
  • Beyond frustrating

    Haven’t been able to log in or one time without having to uninstall or log out to find member. Sometimes detects my location further than I really am. Can we please go back to vesta, can’t even clock in 3 mins early and have it say it’s pending approval? Am I not going to get paid or what?
  • So frustrating

    Extremely frustrating how this app doesn’t work unless you delete it and re-install it. A I don’t have the time B the service is horrible in the area I need it to be having to re-install it and C my data is being wasted on this app!
  • Schedule is always erased daily

    The app deletes my schedule every day. I have to uninstall and redownload every day. In addition I have to do the recertification every day. This app is horrible to say the least. 1 star review is rating this app too high.

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