HHAeXchange+ User Reviews

HHAeXchange+
HHAeXchange+
HOMECARE SOFTWARE SOLUTIONS LLC

Top reviews

Leave a Review HHAeXchange+
  • Very Annoyed

    After the app finally got my schedule in and kept it in, I was happy that I was able to clock in and out. The GPS has never worked though. It shows me to be over 4,000 feet away. After the last update was installed, everything disappeared. So, I have to call my coordinator at least 2 or 3 times a week to give my hours. Today she called me as half my hours had disappeared on her end after I’ve given them to them twice.
    Yes, I’ve called IT and I understand they are probably overloaded with problems like mine but they could at least return my VOICEMAILS and tell me approximately when they may get back to me. Needless to say, I’m very frustrated!!!!!! Oh, I actually rate this app less than a star. I think they went live before they were ready. They need to reload mine at least.
    Show less
  • Frustrating

    After the couple of updates the app finally was beginning to work but now after this last update I logged in and all the scheduled visits were gone and the members were gone as well.
    So I deleted the app and reinstalled again, the visits came back and the members as well. Then after a couple of hours I logged back in just to make sure it was still working and nope, the visits and members were gone again. So now I'm having to delete and reinstall the app just so I can clock in and out which is beyond frustrating...
    Show less
  • Junk

    Same review as the other one. Will not store member data, none of the features work properly.
    Says there is an update, but there isn’t.
    Typical frustration working with agencies employed by the State……they get their money first, the disabled person gets what’s left, and the caretaker gets this bul*#&t app to work with.
    Show less
  • Never worked

    Since I installed the app, never worked, no matter how many times I deleted and reinstalled it, never worked, no scheduled appearance and unable to checkin/ Out. I hope they come up with something else.
  • Worst app

    This app is ridiculous. I have to delete the app just to clock in and out, because it’s showing that I’m not scheduled for the day. 0/10 wouldn’t recommend. The updates for the app is a waste of time, because it doesn’t work.
  • A joke

    Have been asked to go do it, don’t go, get back in, new app now outdated. Several times told to use, then do t use. Several times told to download updated up. Loaded all data and then told not to use it. Go back to Vesta. I’m so confused, not going to try again until we’ve been told it actually works. Now being told to use Vesta and the newly updated app to put hours in both apps. What a mess. Lesson learned. IT group needs to properly vet the app and functionality before rolling it out to real
    Users. Do testing first.
    Show less
  • Horrible bugs

    This app is a HOT MESS! Since the newest update I have to delete and reinstall to clock in. Then to clock out i have to delete and reinstall again. My company says this a trial run. The maker of this app is failing horribly. I mean did they not do quality and assurance check before the roll out? In any event I hope my agency out of Houston Tx (I’m going to leave it there) goes back to Vesta. The software is ancient as heck. But at least it worked consistently. Like they old saying goes, “If it ain’t broke don’t fix it”. My rating 1/10 or 1 star.
    Show less
  • Horrible app

    This version does not work properly. You can’t clock in. I have to delete and reinstall the app everyday.
  • Horrible

    The app was working fine and now with the forced update I can’t log in my hours at all.
  • Update not available

    I keep getting emails saying to update the app or it could cause me not to be able to use the app. However, every time I go to the App Store, there is no option to update the app.

Alternatives to HHAeXchange+