Minipass User Reviews

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  • Convenient waitlist joining

    Real-time view; convenient comparison
  • Forces me to download the app to see status

    Obnoxious app

    Developer Response

    Hi Wilson Q Luo, Thanks for your feedback. We're sorry the app didn't meet your expectations. We designed it to offer a comprehensive dining experience, but we understand that not everyone prefers downloading an app. While there's currently no web-based alternative, we're always looking to improve. If you have further suggestions, we're open to hearing them. Thanks again for your input. Best, Minipass
  • Need to download app to see place in line

    Foo

    Developer Response

    Hi Ray42069420, Thanks for your feedback. We understand the inconvenience of needing to download the app to see your place in line. The app offers a range of features, including exclusive deals and easy reservation management, to enhance your overall dining experience. Your feedback is valuable, and we're always exploring ways to improve our service. Best, Minipass
  • Terrible experience for a tool

    You have to download their app to see your status instead of website. It is terrible. Make website work.

    Developer Response

    Hey yoooobin, Thanks for sharing your thoughts. We hear you loud and clear. While we currently prioritize app functionality, we're constantly evaluating ways to enhance user experience, including exploring options for website accessibility. Your feedback fuels our drive for improvement, so stay tuned for updates. Best, Minipass
  • use it a lot for business meal

    Super easy to use it at first time. I always need to book a table for my business meal with potential client. This app helps me a lot to make the reservation advance and don’t need to wait long time. My client like the feature too.
  • Nice layout and easy to use

    The layout of this app is very simple and clean, like it.
  • Good to try

    My girlfriend and I love to visit a hot pot restaurant inNew York City. This app helps us to book a table in a very convenient way. Highly recommend if you base in NYC
  • (update)

    Thanks for the response by the dev team, based on what’s available it works as intended only thing I’d say that’s inconvenient is their offers page is in another language I’m not sure what country but it’s an Asian dialect it seems.

    Developer Response

    Dear ksixuhd, Thank you for your feedback. The ability to join the waitlist remotely depends on the restaurant's policies, not our app. Restaurants decide whether guests can join remotely in advance or only upon arrival. ---updated We're pleased to hear that the app is working as intended for you. We apologize for any inconvenience regarding the offers page being in another language. We are actively working on implementing multilingual support to enhance the experience for all users. Your input is valuable, and we appreciate your patience as we strive to improve our app. Best regards, Minipass
  • Just trying to see my place in line

    Went to a restaurant and got a text to see my place in line. Thought it would be straightforward but had to download an app. Fine ok but then you have to sign up and give all sorts of irrelevant personal information. Hard pass

    Developer Response

    Dear DDoug696969, We appreciate your feedback and apologize for any inconvenience caused. We understand your concerns about personal information. Here are a couple of points to consider: You can skip entering personal information during the sign-up process. We only require your phone number to locate your waitlist information. Beyond waitlists, our app offers additional features like browsing and searching for restaurants, along with exclusive deals. We believe these features add value to your overall dining experience. If you have any further questions or concerns, please feel free to reach out. We're here to help and appreciate your consideration. Best regards, Minipass Team
  • Great app. Convenient & powerful tool

    It allows you to search for the most popular restaurants and conveniently make online reservations or join virtual queues. What sets it apart is the incredible deals you can score while using it. Highly recommended!

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