Vio.com User Reviews

Vio.com: Hotels & travel deals

FindHotel B.V.

Travel

Reviews Summary

Positive highlights

💰

This app hasGreat deals and prices

🛒

This app hasEasy and fast booking process

🤝

This app hasHelpful customer service

⚡

This app hasQuick refunds and cancellations

🔍

This app hasWide range of hotel options

👍

This app hasSatisfied and happy users

Negative highlights

🤔

This app hasUnclear booking details and policies

🚫

This app hasUnreliable hotel reservations and room types

💳

This app hasUnexpected charges and billing issues

🔍

This app hasLack of transparency in pricing and discounts

🤖

This app hasPoor communication and unresponsive customer support

🚧

This app hasBuggy and glitchy app experience

Top reviews

Most RecentHighest RatedLowest Rated

Great!!!!

It was great as soon as I downloaded the app the discounts applied, and it was very easy to navigate through and complete my booking details

Kknesbitt

10 months ago

Response from developer

Hello, thanks for your feedback! At Vio.com, it’s our mission to get every traveler a better deal, on every stay. And we are so happy that we could do that for you! We wish you all the best and will be happy to see you back. Kind regards, Customer Care at Vio.com

First time user!

Love this website! Fast easy way to save money!
Made it very easy for me to understand. Booked my first round today! For tonight, and I booked a couple more nights in another city for later in the week.

CJ from Walnut

10 months ago

Response from developer

Hello, thank you for your review! We worked hard to make the search for your dream deal as easy and enjoyable as possible, and we are truly happy to hear that we achieved that. We wish you all the best and cannot wait to assist you again in the future. Kind regards, Customer Care at Vio.com

Over 200-250£ cheaper than the rest

Booked a hotel using bio.com and found it to be cheaper by at least 200-250 than other sites. Great!

Muzammil Ayyaz

a year ago

Response from developer

Hello, thank you for your wonderful review! We look forward to offering you even greater deals in the near future. Take care! Best regards, Customer Care at Vio.com

便宜

同样比sky booking agoda便宜

makaguduu

a year ago

Real savings

A rarity in app promises these days, but this does deliver real savings. Thumbs up 👍

Meerkat63

a year ago

Response from developer

Hello, thank you for your wonderful review! We look forward to offering you even greater deals in the near future. Take care! Best regards, Customer Care at Vio.com

New Fav Booking App!

This app really came from nowhere and is making a great first impression. It saves me the most on rooms, and it’s easy..

If you declines, do it a couple more times, I know I have to with Apple Pay.

2Thickk1Bunniee3

a year ago

Response from developer

Hello, Thank you for sharing your wonderful review with us. At Vio.com, it’s our mission to get every traveler a better deal, on every stay. And we are so happy that we could do that for you! We wish you all the best and will be happy to see you back. Kind regards, Customer Care at Vio.com

Using the vio.com app

The apps easy to use and easy to work with just put destination dates and how many people and let the app sort it all out

chriscdl

a year ago

Response from developer

Hello, thank you for your wonderful review! We look forward to offering you even greater deals in the near future. Take care! Best regards, Customer Care at Vio.com

Saving money

When I'm looking for a deal this is where it's at I recommend to all.

zahrayh

a year ago

Response from developer

Hello! Thank you for sharing your wonderful review with us. At Vio.com, it’s our mission to get every traveler a better deal, on every stay. And we are so happy that we could do that for you! We wish you all the best and will be happy to see you back. With kind regards, Customer Care at Vio.com

Never using them again.

I reserved a room and sat around waiting about 6 hours. The hotel finally said they will put me in a room and have the manager take care of it in the morning. The money for the room was taken instantly yet the hotel never got the reservation. The hotel ended up charging my card on file (due to security deposit) for another room. Now it’s been a run around game to get my money back for anything. The hotel has no record of the app paying for the room and Vio claims the reservation was fulfilled…..

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BRUTH0116

a year ago

Response from developer

Hello, thanks for your feedback! We're sorry to hear that the hotel could not find your booking on their system and that you had to wait a long time before being able to check in. This is definitely not the kind of experience we wish our customers to have. Unfortunately, with the limited information provided, we are unable to locate your case and booking. Please contact our Customer Support so that we can compensate you for the inconvenience. This is the link to our Contact Form: https://support.vio.com/hc/en-us/requests/new We look forward to hearing from you. Kind regards, Customer Care at Vio.com