Leave a Review Line2
Great app and very useful but...
It does the job (almost) the only issue I have is when receiving calls my phone doesn’t ring, all I get once whoever is calling me and it goes to VM is a ding saying I have a missed call??? Tried everything but still nothing. Please fix I’d love to keep the app and i pay monthly so it’s not free but what’s the point if I’m not going to get any calls. If fixed I will be keeping the app if not I’m just going to cancel my subscription. I’m so glad I didn’t pay for the whole year was thinking about it but I thought I’d give it a try first. If this gets fixed I will change my 3 star rating to a 5.Show lessKezInch
It’s a good app, but room for improvement
I’ve been using Line2 for the last few years to keep my business line separate from my personal. And I love that this app does that for me. There are a couple of drawbacks however that make it hard for professional use. I really wish their call audio was better, it sounds really low quality and (metallic?)
As a radio engineer I know the sound of a cheap pots DAC all too well!
Also here on the App Store because I’m reinstalling as it was crashing sometimes when making a call or when a call ended.
I have not had any spam calls on this number whatsoever, And I’m sooo happy about that. Thank you for not selling these numbers, huge plus for me. I do wish there was a way to silence and calls txts from some numbers however.
All These little things are important when targeting a business audience as it reflects professionally.
So There are a few things I really wish were better, but in the end it does what it’s supposed to. I hope to see this app continue to evolve.Show lessHyger
Odd behavior from the App
I’ve been using Line2 for three days and sometimes it behaves oddly when I place calls using my data service. Sometimes, Line2 data calls do not connect at all. I will see Connecting…and the call never connects. When I placed the same call immediately using my native cell phone app, the call connects as expected.
Since I am now less confident using data, I started placing calls using my cellular service and I find another unusual occurrence. Line2 cellular calls will open an additional pop up window and ask you to call from another number. This other number is a Line2 Gateway and shows “Toktumi, Inc.” It seems to work well enough and the receiving phone will show your Line2 phone number correctly. It’s just an unexpected behavior.Show lesscmb7335
DON’T USE THIS SERVICE!!!!
Unless you want to grow 10 years older in 2 days.
Phone support is very hard to reach, heavy accent and they don’t care to solve your issue. They’ll do everything possible to get you to red rough the help files instead of solving actual issues. I started using them and ported my current cell number to them and 3 days later I have 2 tickets open, left 4 voicemail and no one called back yet and yesterday a rep by the name SOI Pitt me on a brief hold, left me there listening to music and 10 minutes later I get an email that a ticket was open for my issue. Stayed on hold for 10 more minutes and she never picked the phone again. I’m 24 hours past my second ticket, 48 from my first, still can’t receive calls and the support line continues to demand me to leave voicemail. They shouldn’t be in business.Show lessSturzoiuC
Totally awesome for expats
This app is totally awesome for expats. I tried other apps but they did t allow a foreign cell phone to be the primary number. Line2 does and it works flawlessly for me. I even ported a Skype phone number and now I can receive texts from the US for two-factor authentication. The call screening feature has cut back on marketing calls and is worth the price of admission alone. My US number is my business number and I will be using the virtual switchboard feature soon. I am very happy and highly recommend this app.
UPDATE: My Line2 number works with WhatsApp for Business for iOS. So now I have two mobile numbers each with their own WhatsApp account... on ONE device. Works perfectly!Show lessFrederickD
Great service, but sluggish
The line2 app has been great for business related calls. We love the call forwarding so we can work on the go. However, the app is very sluggish. Logging in is slow at times, and swapping between the call log and messages takes a while to load too. The call quality is a little poor through the app, but when the calls are forwarded the call quality is much better. This means we try to stay logged out, and only log in to check our text messages. The text messaging thru the computer is non-existant. We can see the messages if we download via csv file, but it would be great if we could respond to messages through the website. Also, I would like to see an update where we get notifications via email for new text messages. Thank you!Show lesswoah_there
An OK small business option
We’ve used the service for 2 years; we are quite mobile, mainly working in client homes. Pros: ability to recognize incoming business calls from personal; good voicemail system; good call handling and forwarding capability; generally reliable service; reasonable cost. Cons: occasional trouble making outbound calls (calls don’t complete), occasional static on calls, problems transferring calls to private mode from vehicle Bluetooth system, inability to control our caller ID display. UPDATE: It’s been 3 years now, same problems but seem more frequent. The app is erratic enough that we’re looking around for other options.Show lessNocnoz2
No customer service, no one here cares about your problem
Four years in...and I’ve yet to get my problem resolved. I’ve asked to change my number and the way my name is listed on the caller ID several times and nothing has been done. My contract is up at the end of July and I plan to use another carrier. If you need to talk to anyone use this phone service to contact another carrier because you can’t call them and they don’t care about you or your problem but they deduct money from your account on time every time.Show lessMr3rdadams
Eh! Not the best not the worse
Good: It’s committed to its purposes for me.
Bad: Unreliable, doesn’t even notify you rather the call is coming from your native line or Line2 (unlike other apps I have used). There seem to be a gliche every day. Making it hard to trust the product. Can reach customer care and also can’t make adjustments like with your native phone.
Ugly: The price is not worth the product. I do month to month because one of these non-busy days I hope to switch applications because for 9.99+taxes monthly is NOT worth it. Please trust me. This is a complete unbiased review. I still do use them just being honest but as soon as I have time to search another app I will end services.Show lessKetheking
The worst customer service I’ve ever had!
I normally don’t write negative reviews but this is ridiculous honestly the worse customer service I have ever had in my life! I have been talked down to for 3 days now with still no service but my payment is up to date.
Besides the actual working issues of line 2.
I was literally belittled by a customer representative I will keep my name to my self right now. Even asking him to forward me to his boss or manager countless times he just wanted to argue. Nor would he ever state his actual title when I asked, just that he was a manager. Funny how the manager of this operation has answered my calls multiple times. This app was purchased to run my business so a lot rides on it functioning. The call forwarding won’t even work. Outraged and in disbelief on how this company trains and monitors their employees! I will keep reviews posted until my issues are resolved.Show lessJroyer0911
