Too much data, too little information
This app excels in providing things you don’t care about while hiding things that you do. In many cases, the functionality is so stripped down that it is necessary to use the online website rather than the app. (The app happily reveals this to you.)
If you would like to see the current balance of each investment in your portfolio, the app can happily provide that. But to get a history of which have been performing well — without being overwhelmed by a long list of investment products — is no easy task. How about showing the best performing investments and the worst, tracked over a year or two?
When I take a deduction out of an account, it’s not easy to track where the money came from. If an investment product isn’t performing well, but that’s where I borrowed money from, not really a problem, right?
Just too much of the wrong thing and not enough of what investors need.
If you would like to see the current balance of each investment in your portfolio, the app can happily provide that. But to get a history of which have been performing well — without being overwhelmed by a long list of investment products — is no easy task. How about showing the best performing investments and the worst, tracked over a year or two?
When I take a deduction out of an account, it’s not easy to track where the money came from. If an investment product isn’t performing well, but that’s where I borrowed money from, not really a problem, right?
Just too much of the wrong thing and not enough of what investors need.
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Goal feature tricks you into annuity
Beware of the “Goal” feature. You may think you’re just viewing a suggested change in investment strategy to reach a goal, but are actually agreeing to transfer funds. With one click to exit an “informational” page you can make a total transfer of all your investments. One of the auto purchases, which reeks of fraud, is an irrevocable TIAA annuity. The annuity is particularly galling because there is no disclosure of terms, no informed consent. One click and all your funds are moved and you’re left cleaning up the mess and living with the long-term consequences. TIAA should remove the “Goal” feature, remove the ability to transfer funds on what appears to be an informational page, or provide more disclosure so the customer has fully informed consent. The fact that they are locking you into one of their own highly profitable products for a lifetime makes this problem legally dubious. I’ve filed a complaint to annul the annuity I was tricked into but it hasn’t been resolved. Beware of this app
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Blinding white UI with tiny menu choices
Tiny menu choices that do not honor Apple IOS dynamic text (see the Profile tab on iPad), and no support for Dark Mode, leave poor hapless users squinting though a blinding white UI. There's a whole lot of wasted space where larger text could be. I'm an IOS developer and would be embarrased to release such a poor user experience.
Users are better off using Safari and logging into TIAA's website. At least then you can use a Safari extension (like Noir) to force a Dark Mode background, and use Cmd + to make the website text larger.
Users are better off using Safari and logging into TIAA's website. At least then you can use a Safari extension (like Noir) to force a Dark Mode background, and use Cmd + to make the website text larger.
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Logout Feature
For me the Logout feature since it’s a critical security feature should be made available on every page I access. What this affords me is instantly shut down the mobile app as soon as I see there’s a pending threat to my privacy.
as it is right now, I have to navigate through profile, scroll all the way down until i find it. and sometimes having numerous investment app you to search for it since i couldn’t recall where the Logout button is. this involves the too much passage of time and could allow a 3rd party to view my personal finances. and sometimes if i’m in a hurry forget to log off altogether. Having the logout button appear in every page gives me a quick response to shut down the mobile app.
as it is right now, I have to navigate through profile, scroll all the way down until i find it. and sometimes having numerous investment app you to search for it since i couldn’t recall where the Logout button is. this involves the too much passage of time and could allow a 3rd party to view my personal finances. and sometimes if i’m in a hurry forget to log off altogether. Having the logout button appear in every page gives me a quick response to shut down the mobile app.
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Thanks for updates
I can find little to nothing for my use of the TIAA App that is wrong or in not useful . It successfully allows me to see the effects of the market day by day. I didn’t used to be able to purchase or trade on it but am now able to do all that. My only criticism such as it is, would be that I need to wait until the following day for a given days market results. I’m aware of other trading apps that update results in actual time. But that doesn’t generally affect me. It would be just a convenient addition to the app.
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I really enjoy it, but
I really enjoy it, but the one thing I would recommend would be breaking down the fund so you can see where all your invested that way it makes it easier if you decide to change it up or make adjustments to change your revenue and returns that you can do that you have all the information in front of you and you can see exactly where everything is. I look for the app and didn’t see it if I’m missing it I apologize butthat would be a great thing to have if it’s not already there
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My favorite app!
The TIAA CREF app is fantastic. It’s easy to use and doesn’t have technical problems or bugs like some of my other apps. I’ve been using this app for at least 10 years now (prob longer) and have never had any issues with it. I like that I can use facial recognition to log in so I don’t have to remember another password and I do check on my accounts near daily so I always know what’s going on with my money. Keep up the great work!
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Review
I am new to the app but I’m thoroughly enjoying it so far and once I have more than one deposit under my belt, I’ll be able to take full advantage of the app because I believe it be able to see a lot more things going on and I’m really excited. I would like to see the daily gains and losses because it seems like the deposit is always up and it doesn’t show the real time market fluctuations if we could add that to the app I think it would be absolutely perfect.
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Update not as functional.
One of the things I use on the app is the ability to look at my holdings on my IRA accounts, click on a stock and get a detailed report showing my cost basis, value, gain or loss, and transaction history. I used to get the information on my iPad, but an upgrade on the iPad app caused that to fail. I did not get too upset because I could access the information on my phone. Now, with yesterday’s update, my phone does not access that page. My phone and iPad both are running the latest iOS. Please fix this quickly!
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Perfect for this retiree
The app has always functioned properly, loads quickly, is easy to navigate, and does everything I need it to do. I have simple retirement accounts in it, don't do a lot of fancy stuff with it, but it's convenient, love the Face ID feature where I don't have to login each time, and I feel that it's secure and well done.
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