Too much whitespace on iPad
TIAA is trying to get their banking customers to transition to this app from the "TIAA Bank" app. This new app does not make a good use of whitespace. The old app I could see dozens of transactions in the bank landing page. With the new app, I can only see 5 (on an iPad). Additionally, this app takes more taps just to see your bank activity.
I am signed up for two factor authentication, yet somehow the app does not require 2FA to sign on, which seems like a security risk. Hopefully they fix these things in future updates.
I am signed up for two factor authentication, yet somehow the app does not require 2FA to sign on, which seems like a security risk. Hopefully they fix these things in future updates.
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Excellent Financial App
This app takes the online format of TIAA and lays it out in a manner that is intuitive and easy to use. Clean and crisp design. I love that it uses both Facial ID or Touch ID and that takes the hassle out of having to remember a password. I can quickly see how my investments are doing, make investment changes, and see my overall portfolio. Overall, excellent design and integration. It makes me proud to be client of theirs.
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Not very helpful
This app is primitive and very poorly designed. I wanted to find out about a TIAA offering, but could find no way to do so. I had to thrash through unintuitive pages asking to change investments, choosing which holding I wanted to sell, when I wanted to sell, how much I wanted to sell, (each on a new page with unresponsive buttons) then I finally got to a long list of options, but there was no way to find out about any of them. They should study a good app like Vanguard’s.
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Newest Version Is A Step Backward
The previous version was very good. The new version that I had to download is terrible. Two factor authentication is nice, but I check my balance a lot and I had relied on Apple Touch ID. Which brings up the second VERY bad thing. I cannot get to the settings. It just hangs on the cursor spins forever. I like security, but there comes a point where the app is no longer usable.
The third thing is a preference, I can no longer see my ODP. Today’s dollars are worth more than tomorrow’s. This means I just don’t use the app any more.
Please fix the bugs and allow me to use Touch ID again.
The third thing is a preference, I can no longer see my ODP. Today’s dollars are worth more than tomorrow’s. This means I just don’t use the app any more.
Please fix the bugs and allow me to use Touch ID again.
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Critical Issue with Deposits
The current version of the app does not scale check images properly; it incorrectly captures the back side of a check, and “squishes” the image, to force a “wide” check image into a “tall” check size. This makes the app unusable in its current form for banking with check deposits.
Please correct this ASAP. An online bank is totally useless if it can’t handle basic functions like this one.
Please correct this ASAP. An online bank is totally useless if it can’t handle basic functions like this one.
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Easy to keep up with my retirement funding
I’ve had a retirement account since starting “real” work at 22, and although I knew it was there, I never really kept up with it. I mean, I’m retiring in 45 years, if I’m lucky, and trying to remember to login and reviewing things...well, I had more pressing needs. The app, however, is a great way to get a quick overview of your account in an easy to understand way. Now I find myself checking in on things every few weeks instead of, maybe, reading the quarterly emails sent my way. Overall, I would certainly recommend.
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TIAA Mobile App: Quick and Easy
My personal retirement information is available with a touch of my finger all the time. TIAA-CREF’s mobile application is so quick and easy to use that I rarely have to sign in on my computer anymore. Most important, I can view my retirement balance at any time without opening the app, simply by entering my fingerprint. In addition, I can easily adjust my investments on this app and perform all the other functions necessary to maintain my retirement account.
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Enjoying The App!
I find the app useful to purchase and sell holdings. To see the total in the morning without having to get on-line. It has improved over time. I’m looking forward to be able to choose a particular lot I want to sell in the near future. At times it is not available due to their new site improvements with updates and fixes.
I do recommend having it!
I do recommend having it!
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Useful functionality, irritating execution
It's good being able to deposit checks, check balances and pay people form your phone. It's irritating that you can only do it about half the time without running into 'temporarily unable to log you in problems' and, when you can fit in, that you must click through the same pages of instructions and agreements every time you deposit a check.
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