Leave a Review SNCF Connect
50th Anniversary Travellers
My wife and I needed to make a change in our train destination and departure times. The SNCF Apo made it easy and calculated the cost difference!50th Anniversary Travellers
Easy and I could do it in English!
This app is user friendly and available in many languages. This made the purchase of my ticket really easy! And even if you make a mistake the personal are able to help you in your language! Merci to all the wonderful employees who help me and so many!Lisette Riveron
Book a train trip?
Booking a train trip does not seem at all possible, if, say, I need to go out of France, on any day but today.
Keeping my expensive senior card in the memory of the app seems impossible (isn’t that why we have computers?) as I’ve had to re-enter these excessively long numbers over and over each time I try (and can’t) book tickets.
App doesn’t recognise cities located outside of France.
Since I don’t carry my computer with me everywhere, the inability to use any one of the FIVE APPS to book a ticket is a serious inconvenience.
The privatisation ISN'T WORKING. This will influence my vote in the forthcoming election.
French/American citizen.Show lessMakanda2
Too complicated and hate the black
This is too difficult to use. The black is too much and there are too many options. It needs to go back to what it was where the first page was the trip planner. I just want to book a train….I just hate everything about this update….Alovelyme
Horrible
I did not think it was possible, but they made the last app much much worse. They make it difficult to retrieve your itinerary. And the homepage actually makes it difficult to find out how to even buy a ticket. This website is going to create a lot of problems for people. These people who designed these apps actually try to use them? Complete joke. And very frustratingShow lessaztigram
Bring back the old App!
The old app worked 100% better than this useless one. Very difficult to navigate. Doesn’t show all the trains. Doesn’t show trains corresponding to the times I entered. Worst upgrade of an App ever. I hope someone fixes it or simply bring back the old App.skybee21
Totally Unusable
This new SNCF app is totally unusable. Couldn’t possibly be a worse upgrade from the last app, which I never thought I’d say I missed. Honestly, given the prominence of train travel in France, it’s a national disgrace. It needs to be completely re-thought from the group up. I don’t know anyone here in France that finds this app anything but purely awful.Show lessPshaw!
No integration with Apple features
It's 2022 and you can't get the train ticket onto Apple wallet... Which means having to unlock your phone, open the app and navigate through it which is a pain.
If you buy a discount card, you can't put it onto this app either, you have to show (or print) a PDF to the person who checks your ticket.
No option to export the journey onto my calendar either.
They inverted first and last name because, typical for French people, they're bad at English.
This garbage app is exactly what you would expect from the stupid government bureaucrats that made it.Show lessParky1101
PROOF OF TRAVEL IS IMPOSSIBLE WITH THIS NEW UPDATE
I need proof of travels for work monthly. This new update for the website and the application make it very very difficult. Almost impossible to get my invoice. Please fix this immediately as I don’t have all the money in the world and I need to get reimbursed. Or change back to do it all the way because this was an unnecessary update and now you’re just making people run in circlesShow lessBoogeyman112
Account login error
It is impossible to log in to your SNCF account in this app. When attempting to log in to your existing account, a browser pops up but says “we are sorry… an error occurred, please login again through your application.” But there is no other way to log in through the app…jsseese
