Leave a Review SNCF Connect
You should be ashamed of yourselves
This app is completely non functional throws random errors left and right. Was this ever tested outside of your office? Do you know there is a few more countries in Europe? Can you support more payment methods if you’re going to give different errors for all the credit cards in the world? Stop spending money on a custom .sncf domain name that is so confusing to non french and get your basics together! Try the german app for example. It works flawlessly!Show lessTangoUnited
Needs a Little Work
The app is pretty average - does what it’s supposed to do. My biggest problem is that it won’t let me put my boarding pass in my wallet app. That’s where I store all of my boarding passes and not being able to do so with this app is a bit of an inconvenience.Angie Verastegui
Works well iPad, odd on iPhone
Cascades reservations when you click for seat details so use cae to not buy 3x the seats you require. Stumbles badle in Orange LTE but is fine on wifi to iPad. Confirms via regisrered email with exticket. Write it down as coverage to show pdf in train station may not work.Rescue Flyer
Flawless and quick!
I only wish US airline and other apps worked as well. Super easy to navigate and use, very intuitive and understandable. Great work!John Greenstone
Great app on my iPhone
Easy to use. I made my reservation on my laptop. Then I was used the app to find and import the reservation to my iPhone. Very fast and simple.pklee
Doesn’t work. Repeat, doesn’t work.
This app doesn’t accept American credit cards. It just doesn’t work, don’t waste your time trying.
Update: tried deleting and reinstalling the app. Still will not process a purchase. Tried 3 different credit cards, all of which are valid working cards.Timmerbee
International phone number
App on iPhone does not accept any form of USA telephone number and prevents completion of purchase. I tried on my iPad Oui App and +1 number was already displayed and accepted so purchase was completed on iPad.Crasto44
Faster to go to the station to buy a ticket
The app does not work. You cannot dematerilizer your card. When you try, it just returns an error. When you contact customer service, they tell you to dematerilizer the card...after you just explained that is the problem. The app is bad, the service is worse. Just take it down and tell people to go to the ticket counter in person. The app is a total waste of time.Show lessTante bunte
Forced to update way too often!
You want to get a train ticket quickly? Go to the website! Here you HAVE TO update the 90MB maybe each month (no warning, and after you've entered all the details for nothing). How about do like all other apps do??Rap2k
Horrible online system
This service is highly rated because they don’t ask the right questions ! Impossible to change round trip tickets online unless you change BOTH trips. Then you try to do it at the station (after a long wait) and they tell you it must be done online. Then your train leaves and you’re out the money. Kafkaesque and really expensive. I have been using the sncf for 25 years and the online system represents a huge degradation of service—less flexibility and many many more headaches.Show lessvpbird
