CU SoCal Mobile Banking User Reviews

CU SoCal Mobile Banking
CU SoCal Mobile Banking
Credit Union of Southern California

Reviews Summary

Top reviews

CalBear merger

There are some features we are used to that we don’t have now. We can’t see check images, and the activity only goes back to the day of the merger. We were able to go back years of activity history if we needed to locate something in the CalBear system.

Response from developer

Biblecruiselady, thank you for taking the time to share your concerns. We are sorry about the inconvenience. You are correct in that you can no longer see your check images prior to the partnership date (February 1). However, If you need check image copies, please call 866.287.6225 and our Member Care Center will be happy to assist you. Also, please note that our Online Banking does allow you to see check images if deposited into your new CU SoCal account on or after February 1.

Best banking experience

Flexible banking that cares about its members, and work with you. Always support your local credit union, never a major banking system where your just another #.

Amazing bank

Not only do I love my bank , the upgrades through the app have made it so much easier to manage my finances.

Last updated is a nightmare!

Rather than improved the app for users, last updated is lagging forever, they changed the interface, available option to transfer money through zelle is hidden unlike before that was in the main menu… horrible “improvement”

Update needs a small change

The most recent update does not allow pending transactions to be viewed without having to login. That’s the reason I like having to be able to see pending transactions at a quick glance.

Review on CU SoCal

I’ve been with this back for about six years, they are always willing to help with any and every question I have. I have no regrets joining this back and with this helpful app that is easy to navigate.

no sending money?

When i tried to sign up for Zelle, Their app said that CU socal already had zelle in its own app and to go to the cu socal app, however i’ve search every setting on the app and there is no option to send someone else money ,

Banking App

Since I’ve had the app I love it very much. I’m 70 just had a BD it saves me trips to bank I can do all my transfers, Zelle, keep track of everything and I love when a fraud is suspected Croft Union on it. I’ve had incidents with people trying to take my money and like I said CU is right on it. When I call also everyone is pleasant and helpful and the loan people are great to! Thank You
CUSoCal
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Response from developer

impush, thank you for the 5-star rating! We're so thrilled to hear your feedback. We strive to continually provide exceptional experiences across all channels.

Great credit union

Very efficient, always friendly and helpful. I’ve been a member for over thirty years and I wouldn’t bank anywhere else.

TamRon

I have been with this credit union since I was a young teenager I love my credit union I love my people thank you so much Paveena for always being there to help I love you Sweetie

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