Mailchimp Email Marketing User Reviews

Reviews Summary

Top reviews

Leave a Review Mailchimp Email Marketing
  • Super Easy!!

    Love being able to send emails from my phone! Ive been behind on my email marketing because I was using another platform that did not have an app for phones and I am not at my desk all day. I literally lay in bed and send emails. And Mail chimp is MUCH cheaper and does the job. However, I am with shopify so I am wondering if they will ever get back connected so that I can track sales. But I see them coming through right after I send my emails so I know its workin. SUPER HAPPY CUSTOMER!
    Show less
  • MailChimp App is comprehensive

    The MailChimp offering and platform on desktop is incredible. The value, ease and customer experience really is so well done.
    For those who have some experience with EDM marketing and CRM - to those with little experience - the platform caters for all.
    The MailChimp App is an excellent companion. It has fantastic features at your fingertips and works so well with the campaign workflow.
    I really enjoy setting up campaigns and audience data on desktop but then launching and monitoring ongoing via the app. The app is not a feature starved version but an excellent tool that enables another level of campaign management.
    Show less

    Developer Response

    Hi there, Thanks so much for this awesome feedback. We are always glad to hear the impact our app is having. If you want to reach out to us at mobilehelp@mailchimp.com to let us know what your favorite features are please don't hesitate to contact us.
  • Amazing for the free version

    I truly enjoy when companies bring so much value that you can help with by their subscription service. I can’t even imagine how valuable it’s going to be when I start buying their subscription service thank you so much for such a great application and a great service that has allowed me to build my business to the next level. Also very easy to use
    Show less
  • Macclesfield Model Railway Group

    We use the services of MailChimp to distribute our monthly, free newsletter to 250 subscribers. It’s simple to use and gives great feedback enabling us to better tailor our magazine to our audience. It also helps us comply with GDPR without the stress.

    A great service and, amazingly, FREE to small organisations like ourselves. Can’t recommend it highly enough.
    Show less
  • Connecting

    I wanted a way to stay in touch with my clients and start a contact list. I am very technologically challenged and even though I had help to start out from a friend she quit and I had to go it by myself. I did it, while it was a little challenging when you up grade and I have to relearn how to do things it was fairly easy to do now I am learning and desiring to see how else I can use Mailchimp to help my business.
    Anna owner of BodyMindSpirit Connected
    Show less
  • Lots of information

    Loving MailChimp. Importing our contacts is so easy. Edit records and clean your data.

    Tags are invaluable helping to target our contacts by their previous interactions with us.

    There is also so much information fed back from an eshot. So useful and provides a great insight into customer behaviour.
    Show less
  • A sizable learning curve, but it pays off

    This is an awesome free software for my purposes. I use this mainly as a way to send out newsletters to friends and family to keep them updates with my life on the mission field. Although it’s taken some time to figure some things out, I think all in all it’s been great for a free service. If I can ever afford it I’d like to see what benefits there are to paying for the full services!
    Show less
  • Glitches and details were overlooked

    -I so often get a “timed out” message when trying to create campaigns or send test emails through the app
    -The interface difference between the mobile app and desktop site are stark and make it very difficult to find things created in one place on the other.
    -When trying to change the font color... it didn’t change, even though the settings say it did.
    -When trying to add a link to text, I highlighted the text to be linked and the standard apple options pop up (“cut, copy, paste, share...” and cover the button i need to click to make a link.
    -No optimization option for sending times

    Aside from these issues (and more that I just can’t think of right now), the app works fine. It is convenient to have it on the iPad and overall easy to use.
    Show less
  • No activity since October

    The app is great, just one small bug (at least for me). Despite getting notified I am signing up lots of people to my newsletter - the “view all activity” shows nothing since October 2018 - I deleted a list and moved it to another account at around that time, so my hunch is that some list size counts are all out of sync and causing a problem. This is for both mobile and web. Otherwise everything is perfect!
    Show less

    Developer Response

    Thank you for the feedback. Our team would like to hear more about what you are experiencing with the Mailchimp App. Please reach out to us at mobilehelp@mailchimp.com with the same description of what you've been seeing. We hope that you have a great rest of your day in the meantime and will be on the lookout for your message.
  • App / Mobile Devices very Poor

    The app, and web login on an iPad is really poor. I can’t edit text properly, especially on the app. When you go to delete or highlight text, there is are undo a ten second delay. You also can’t insert tags on the app. Not impressed.

    Also, I can see the developers blanket response is to simply contact them with screenshots, why the hell should we??? You should read these reviews and look into it yourself!
    Show less

    Developer Response

    Hi there, We definitely appreciate the feedback. Please reach out to mobilehelp@mailchimp.com with a description of the issue you've been seeing within the mobile app! Please provide us with a workflow, screenshots, and expected behaviors you would like to see versus the behaviors you are experiencing? Hope you have a great day in the meantime.

Alternatives to Mailchimp Email Marketing