Mailchimp Email Marketing User Reviews

Reviews Summary

Top reviews

Leave a Review Mailchimp Email Marketing
  • Easy!

    Mailchimp is easy to use and a great organising tool. I recommend to anyone who wants to share their ideas!
  • Better than HubSpot! and much affordable...

    The new Mailchimp is an excellent marketing automation tool that does everything you need. As a marketing agency started in 1997, we have seen and used many many email marketing and marketing automation tools from aWeber to HubSpot to ConstantContact and tried almost all. This is it. MailChimp did the best tool of all. We LOVE it and highly recommending to any type of business.
    Show less
  • I’ve always loved Mailchimp!

    As a nutritionist I’ve been using Mailchimp for over 10 years and love how user friendly it is. I use the app to send shout outs to my clients when out and about, rather than having to be at the laptop. Functionality is clean and smooth. Thanks Mailchimp. Jo Rowkins, Awakening Health.
  • Poor update

    I’m reluctant to give one star as this app has been instrumental in increasing my list of subscribers each month over the last twelve months. The latest update has made this more difficult. I send out a monthly email to subscribers on the 6th of each month, any subscribers signing up after that are tagged as new, and as soon as they have received my automatic Welcome email, I send the new subscribers a copy of the latest email. The last update, however, has made that very difficult. The sort newest contact first no longer works. The total subscribers at the top display new subscribers but I cannot find who they are on the phone or tablet. I have tried oldest contact first then newest first, but it lists the latest subscriber as 13 June. If I sign-in on the web version, I can still sort, but then it's not as easy to find out what they have received. Please can this be corrected so this application can once again get five stars?
    Show less
  • Worth every penny when matched to Magento.

    I have been using a different self hosted mail system that is significantly cheaper than MailChimp but had no end of issues with it.
    I turned to Mailchimp as a temporary fix until I could sort something more “affordable” out as a long term solution. NO NEED.!!!
    Once using it and creating my own templates saved for future use, set my typical brand colours, logo etc I was hooked on the simplicity of it all. Not only that, once I had it set up I synced all my Magento data so I can now feature products off my website so easy, it’s a dream. Customer data and subscription status all set up easy too. Amazing and worth every penny of what I pay each month.
    Thanks MailChimp.!
    Show less
  • It’s a Challenge !

    Starting to use MailChimp is a doddle. From the off, composing an email, setting up an audience and checking reports was relatively painless. However, in my early seventies, extending use of its features is much more of a challenge. But in these days of responsible data use, when it’s far too easy to reveal everybody’s email by putting it in the “wrong” box, MailChimp is a delight.
    I have to commend its constant helpful suggestions. I also am grateful that it is free of charge to small organizations such as my own, with no visible means of financial support.
    Show less
  • Best Thing Ever

    Mailchimp on the go is the best way to think of it. As a business owner, you may just randomly think of a way to connect with your audience and instead of waiting to get home to that computer or ipad you can simple do it on your phone. They also send notifications about your campaigns analytics plus tips to connect with your customers. How could you not take advantage of the app!
    Show less
  • Info good Nav ok Sub poor

    I like this app since it’s inception, it’s come a long way. One of the things I find useful are the tips. The mobile version is very handy. The only OK bit is the navigation with the creation, importing/tagging audience to posting. The pricing structure you may need to leave a few hours to review and decide what you need. Then again, do what the young do, just do it and then see what happens.
    Show less
  • Fix your CMS!

    Been using MC for a longtime but the CMS is a dog!
  • Well thought-out tool but editor could be easier

    I like the tool but wish it the editor worked better. Photo edits are difficult for example adding text directly on a photo. We tried it the other day, saved the photo, went back into photo edit mode, and the text was “locked”. We couldn’t change it, so we had to delete the photo, reload it, to be able to add the new caption.
    Also, the tool doesn’t seem to support responsive email sign-up pop-up windows (i.e. we wanted an email pop-up with a photo on the desktop page, and a pop-up without the photo on mobile page and had to purchase a different tool to do it).
    There are a few other little things like not being able to send a campaign to multiple audiences but maybe that’s us not knowing how to use the tool...
    Show less

    Developer Response

    Greetings, We definitely appreciate the feedback here as it helps us make a better application for our users. In order to investigate this further with you, please reach out to us via mobilehelp@mailchimp.com, and include a workflow, screenshots, the name of the specific campaign you were working on and expected behaviors you'd like to see versus the behaviors you are experiencing in-app. Have a great day!

Alternatives to Mailchimp Email Marketing