Taskrabbit User Reviews

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Shocked at the negative reviews

Just used TR to move shelving units from my friend’s apartment to mine. The whole experience was great and the app was easy to use (and I work at a tech company!). The notifications work properly (important!) and you can leave/read reviews for potential suggestions. I read almost every review before deciding on a TR and I had a really easy and efficient time with my task. So I’m shocked at all the negative reviews on here - take a minute to do your research and you won’t be disappointed.

That said, because this is the App Store, one feature/UX suggestion I have would be to move the search to the header rather than at the bottom on Home as I actually had no idea it existed for most of the time I’ve had this app downloaded. Also, I wish you could set your TR results to sort the same way every time (I wanted price from low to high instead of recommended - it was annoying having to toggle that each time I searched a new time or date). Lastly, it would be more convenient to enter any promo codes in settings vs. after you’ve booked a task and are ready to checkout - especially since other sharing economy apps have conditioned us to do it this way.

Other than those three things, can’t really complain and would use again!
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Don’t sign up for TaskRabbit

When you first sign up to work as an independent contractor for TaskRabbit, you are prompted to go through a long and arduous process of inputting your personal information, to doing a background check, to payment information, to doing TaskRabbit employee on boarding. All independent taskers must complete this, it takes ABOUT A WEEK.

You are also required to pay $20 out of pocket to process your registration- this is taken out before you are even accepted to begin work. This means you pay $20 and may NEVER get any work through the app.

On top of that, IF you are accepted (which I have been told is difficult as the volume of applications is quite high) TaskRabbit takes a whopping 30% of your earnings. Yes, a full 1/3 of your earnings. (By comparison Rover takes 15-20% Uber 20% GreenPal 5%.)

If you are a consumer, TaskRabbit charges you 8%. So in the end, Task Rabbit is pocketing almost 40% of revenue generated simply for connecting you with work or workers.

After completing all background checks, on boarding and paying a $20 “registration fee” I was never contacted by TaskRabbit ever again- not even to say that I was not accepted.

Overall, a huge waste of time and money. Sadly, I think this app feeds on the desperation of people looking to make some quick money when they are down and out of work/luck.
It’s not any better than just finding work on say, Craigslist.
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