Leave a Review B&H Photo, Video & Pro Audio
Disappointed
Incredibly disappointed with this app and with this company. Was told that the monitor I had purchased would be back in stock and shipped in Oct. 12th and then was told that my order would not be included in this shipment and that I would have to wait until the next shipment on the Oct. 27th. Super disappointed and will most likely have to look elsewhere AND pay more money because of their errors. Horrible experience so far
Update-now they say my shipment would not be arriving until December, this was AFTER I called and let them know of my disappointment, so they manually adjust my order and push it back until December because of their own miscalculations?? What a horribly immature and petty thing to do.Show lessWin on it
So annoying
This app is an easy way to order from a great supplier of film & photo gear, but SO annoying to use. EVERY TIME YOU OPEN THE APP, there’s a warning page that pops up, EVERY TIME. If you are researching a product or considering several products to buy and going back and forth between a browser and this app, EVERY SINGLE TIME YOU GO BACK TO THIS APP, THE WARNING PAGE POPS UP!!!! EVERY TIME!!!!!! It could be the one about COVID19 or how they are closed on Saturdays or... I DON’T NEED TO SEE THE SAME WARNING POP UP 8 TIMES IN ONE HOUR!!!!!!!!!!!!
(I’ve sent B&H this same request 5 times in the past, they don’t seem to care).Show lessdr john quest
Fair and Square
The “power of trust” in economics is perhaps the greatest driver of exchange or barter. B&H was recommended to me in the 1970’s as a store in New York you could trust through mail order. I was told “No ‘bait and switch’ nor hassle about issues with products shipped.” The sales, customer service, shipping, and marketing provided a person like me, an amateur photographer with limited experience in Louisiana a reliable product every time for almost 50 years. In a world of high competition, market deception, and store-front decline, trust is paramount. Thanks B&H.Show lessAlineART
First time using this application
This is a great application in presenting information customers find will find of value. This is my second time purchasing items from B&H and first time using this application.
One issue I had with using this app is the method of payment system failed to recognize my PayPal account during checkout. It would an improvement this service function. Spending less time going through the hassle of supplying credit card information and billing address would make things easier for most online shoppers.
Overall, good application that sells great products. Ultimately there is room for improvements that has potential to offer customers quicker checkouts.Show lessT7696
Could be better
1) When you try to filter a search list, during a search that has a lot of options (for example: 27”), filter doesn’t allow to tap on any of the filter options (except sorting) and it’s not possible to scroll left/right in certain filter options (for example in search of 27”, it’s not possible to scroll “category” or “brand”)
2) Some things are available for checkout, yet only when I’m done typing ALL the necessary shipping and card information, I get the warning that I can’t buy all the things in my cart (it doesn’t even say what kind of stuff in my cart doesn’t allow me to make my order). For example, recently I tried to buy an Apple USB lightning Cable, everything was good, until I typed everything and tried to make an order. By the way, there is no possible reason why cables can’t be shipped to my country (Uzbekistan).
3) Probably not the problem of developer, but somehow system doesn’t allow me to order things with batteries in them to my country (Uzbekistan), which are NOT banned to ship here. I guess system doesn’t have relevant information regarding shipping rules to some countries, which people need to work on, because it kept me from buying a ton of things.Show lessiiskan
Simple
Always up to date, simple and precise. Love it.Jay adims
Would like it to stay on the page I was looking at if I go to another app and come back
If you leave the app even briefly and then come back it pretty much takes you back to the homepage instead of just leaving it on the item you were looking at, meaning you have to go back to the search page and find what you were looking at every timeMsosjdjej
Very good Store
its the no1 reference store for cameras and other electronics.Babakarami
Bar none
It’s simply all about the filtering. I occasionally shop at other photo/video retailers but if I need to find my options for a new purchase, nothing compares to B&H. Every feature of a product that you can think of is something you can filter or sort through your results with. Need a lens adapter? Narrow it down by the camera mount, lens mount, whether it has electronic contacts, whether it has glass inside... perfect.
Only thing I’d ask for is a dark mode!Show less_zakray
Flakey software
Keeps telling me invalid billing address. This is the last time I try. When this fails, I will give up. Ugh!denevans
