B&H Photo, Video & Pro Audio User Reviews

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  • Best store

    Every time I buy I get the best experience
  • One of the best in the WORLD 👍🏻

    I have used many apps & shopped on many websites and I can happily say that the B&H app has a very user friendly interface with a great navigation layout. So far I am super happy with the service from B&H both the quality of items and the price range are some of the best in the world. I shop globally, always looking for a good deal and I can tell you from personal experience B&H is a good place to start.
    Cheers Spike (YouTuber = iSpike) Australia 👍🏻
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  • Good layout, glitchy.

    This layout and filter setup is nice. I love shopping on it but, I also hate shopping on it. The second you back out of the app to say check a message or read an external review on an item, it resets to the main page. This is super irritating. You have about 30 seconds to back out, accomplish your other thing. And then dive back into the app or what you’ve searched for is going to be looked for again. Once you locate an item it’s a simple search for X item, but if you are trying to whittle down a purchase such as my hunt for a decent first mirrorless it is a huge PIA. I’ve probably spent more time looking through the section and setting up the filter parameters than actually finding a camera. Just my two cents. Other than that it’s a good catalog app.
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  • Simply the best

    10 star
  • Awesome

    From NZ I order and receive just as the app said I would. Easy to use. Awesome
  • B&H Rocks!! 👍🏼😎👍🏼

    Just keeps getting better. This app is very cool!! I order a lot from B&H. I’ve been a customer for over 35 years and use to shop in the crazy small and cutthroat counter ordering (take no prisoners😆) original store in NYC. Now, after the beautiful store and dramatically improving their customer service both online and in the store I can’t wait to place orders, knowing they will always take care of their customers.

    Honestly, B&H never seems to never miss a beat. I now find ordering via the app even easier (in some situations) than on the web. Which is amazing. Because their website is literally one of the best merchant websites - period!

    Can’t imagine a world without B&H!🤣 I couldn’t be in business without them😎!
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  • Great for overseas purchases

    Hbxhan issue with ‘instock’ but actually out of stock senario.
    And there back order time frames are accurate too.
    Only issue is that for overseas purchases there isn’t a way to avoid customs charges.
    If B&H could declare lower prices to help avoid extortionate customs taxes they would literally be king retailer of the world!!!

    So I have to limit my purchases, & cannot purchase big ticket items from them as i would them lose the saving from ha ing to pay taxes....

    Otherwise, great in every other regard
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  • Really need to think of the way to filter the tripod head

    Nice app overall. There is only one big issue that drives me nuts. When I receive a request looking for a tripod head. They were going to tell me which camera and which lens and also accessories on the camera. However, it will not be accurate. Let’s say I am looking for a head can support 30lbs, I have to check also everything between 30-50 lbs. If it is possible to group them up, it will be awesome. And even whenever I am opening the app on Saturday more than three times. Is that possible to remove the notification about the store and check out hours? Those people know the rules
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  • Can't check out and missing info

    Their website is nearly not useable on iPhone safari because many links are not clickable. So I downloaded this app now all are clickable but when I processed to check out...my cart info and payment/shipping are all messed up overlaying each other transparently. Only a button pay BH is readable. I hope I can attach images.
    Also started charging sales tax but will refund you if you apply a Bh credit card. Why make it so complicated? I think no tax if buy from Adorama.
    I almost applied the cc/12month finance, but you cannot find it in the app. WTH...

    Bh was my 1st choice and I spent thousands of dollars with them. no more from today. Come on, it has been 2019. The worst eCommerce experience.
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  • The Best

    I have been a customer for 15 years and more than just buying products I rely on the professionalism of the staff and sometimes I make a special trip into the store and walk out without buying anything. This is after spending an hour in the store talking to many of the staff.
    A wonderful new addition is the tech area in the corner of the store and the guys there are extremely. Each department has a staff member that is focused on their particular products and they know their products very well and how they perform. I always rely on their recommendation before I make a purchase.
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