Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving.
WE’RE HERE FOR WHAT YOU NEED
Take care of what’s important, quickly and easily.
- Access ID cards and save them to your Apple Wallet
- Get to know your coverages and receive customized recommendations
- Save money with our safe driving program (in most states)
- Sign up for paperless billing, Autopay, and push notifications
- Add drivers, update mortgage lenders, and make other policy changes
- Access and electronically sign important documents
- Save money with our safe driving program (in most states)
WE’RE HERE WHEN YOU NEED IT MOST
Find on-the-go help in the moments that matter.
- Tap to call for Roadside Assistance
- File a claim and get real-time status updates
- Upload pictures of damage and get a repair estimate quickly
- Schedule a damage review or request a rental vehicle
- View estimates, track repairs, and review claims payments
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Summary of user reviews
Positive highlights
🤝
This app hasExcellent customer service and claims handling
🔒
This app hasSecure and reliable insurance coverage
💰
This app hasCompetitive and affordable rates
📱
This app hasUser-friendly mobile app with helpful features
🛡️
This app hasComprehensive insurance policies with additional coverage options
🚗
This app hasSeamless vehicle management and policy updates
🏠
This app hasPositive experience with home insurance claims and renewals
Negative highlights
🔍
This app hasIssues with accurately tracking driving behavior through the Right Track app
🤖
This app hasLack of human support and difficulty reaching customer service representatives
🚫
This app hasUnexpected policy cancellations or non-renewals without proper notification
💰
This app hasSignificant premium increases without clear justification
📄
This app hasDifficulty accessing and signing policy documents through the app
🤔
This app hasMisclassification of accident types leading to unfair policy changes
🕰️
This app hasSlow response times and delays in the mobile app
What's New in Liberty Mutual Mobile
8.25.1
December 8, 2024
We've fixed some bugs for a more seamless RightTrack experience.
It isn’t the cheapest insurance. But, it surely isn’t the worst. Liberty mutual raises the price of insurance when anything happens to your vehicle. Let’s say you pay 200$ a month for full coverage insurance. If you get your car totaled by a flood etc. expect your insurance to double over the course of two years and maybe even triple. I happened to get a dui after a hail storm totaled my jeep and Liberty mutual after 5 years still wants over double the cost of my original price. I wouldn’t trust them after the way I’ve been treated. Also they offer a discount for safe driving, but it is only if you allow always on precise tracking of you phone. It is part of this app. There are no pods or usb offers for the tracking. So if you bring your phone with you and you travel by bus or a friend drives you somewhere. Their driving goes against your score. It is the worst design implementation of a safe driving system you could ever imagine. If you don’t have Liberty mutual I can not currently recommend it. Very very sleezy
