Leave a Review MetroFax
Totes the bomb appy
This appy is the best of all out there! Like totally it’s so like awesome I just totes love it to death. It’s a serious must have in all iPhones and don’t be a cheapy and back away from an amazing developer. I wish I can have some discount for absolutely loving this application. I love to scroll past it and look at the logo and go ohhh wow I love this app!! It’s like the best app purch eva in my entire life. Thanks y’allShow lessBri9909
Developer Response
Thank you so much for your wonderful feedback @Bri9909. We are glad that you are happy with our service. Should you require any assistance or have any other questions or concerns, please feel free to message us at socialsupport@metroFax.com and we would be happy to assist! Thanks again! ^RAThis app is awful
I downloaded the app. You must input your telephone number. I kept getting an error message saying invalid number, so I couldn’t even try to use it. I couldn’t get past the login stage.Shrnkane
Awesome convenience
App can be utilized by anyone from anywhere. Most convenient and easily assessable fax application around.BktoNJ
No longer works for me
Maybe there is a bug showing up since IOS-14. I have subscribed several months. I only have access to cell data only.
Before I would click on a PDF file on my cell and then the "Open with Metro-Fax" icon. That no longer works as an option. I don't care about files on iCloud - only files on my cell (they only update with WiFi which I do not have). It used to work with DropBox but that doesn't work either.Show lessLie_About_Rating
Developer Response
Hello , This is not the experience that we wish you to have. Please message us at socialsupport@metrofax.com and we would be happy to assist! Thank you, ^DHGreat product, great service
I have a small business and have used MetroFax for years. Reliable and easy to use. I read some reviews about difficulty login in and found them surprising as it’s one of the simplest app to use. It’s just great to have in your IPhone ready to use whenever and the price is great! Thank you to the developers! Kudos!Show lessMaria S RB
Developer Response
Thank you so much for your feedback Maria S RB. We are happy that you liked our service. Should you need further assistance, please do not hesitate to contact us at socialsupport@metrofax.com and we would be happy to assist. ^DHCancellation is terrible
The service is alright. But the CANCELLATION is quite ridiculous. Says you can cancel at anytime but really you can’t. They were billing me constantly and it cost more with declining. So I Tried finding it in the settings in app, big nope. Logged in online and tried to find it again, nope. Literally did this for minutes until I caved in and decided to chat with a representative. Took minutes for them to respond and when they did they said they couldn’t find my account. Something so simple as cancelling a subscription should not be made so got darn difficult. Of course that’s the point. They want to put you through hoops so you just say “forget it” and keep paying for the service or so that the representative can try and convince you to stay. Just do better. We’re adults here. We know what we want and what we don’t want.Show lessMelanie 👑
Developer Response
Hello Melanie. This is not the experience that we wish you to have. Please message us at socialsupport@metrofax.com and we would be happy to assist! Thank you, ^DHHorrible experience
The website is hard to navigate and therefore difficult to cancel your subscription. You can’t get a live person on the phone. This company is a scam and you should avoid them. Thought I successfully cancelled my subscription last month until I saw another monthly charge on my credit card. Never seen anything like this. Do yourself a favor and stay away.Show lessMimi🎀🍥🌸
Developer Response
Hello @Mimi🎀🍥🌸. This is not the experience that we wish you to have. Please message us at socialsupport@metrofax.com with your account details and we would be happy to assist and resolve the matter for you. Thank you, ^DH🐢🐢
Incredibly slow, and in my experience rude customer service using the web version. Tried the app but doesn’t have some of the same capabilities (although those capabilities have not been working for me, hence trying the app)oecn
Reliable
Reliable service. But very slow in transmitting fax. Customer service is one terrible one. The software however, is affordable.JoelM - ThePlainSense.com
Great App
This by far the best, most reliable, intuitive and just plain excellent Fax.AlDeNova
