Leave a Review MetroFax
Need update for new IOS
Crashes when opening using new iOS with iPhone X! Need updates then it will work greatHappybebe
Crashes on iOS 12
The app won’t open on iOS 12. It keeps crashing on my iPhone. I called customer support and their only solution is to delete the app and reinstall it. Doing so shows the app is not compatible with iOS. So I called customer support back and their only solution now is to complain to Apple. Seriously?! It’s the ONLY app that won’t open. Ready to cancel my service with good old MetroFax and look elsewhere.Show lessBabyMakr
Fix this app for iOS 12
App devs, please fix this app, I can’t open it but 1 time and it crashes constantly. The only way to get it to work again is by deleting the app, reinstalling it and then reopen it every time I want to access it.Skibums
Ehh.
Was working perfectly until 3 days ago. Now the app won’t open.Iamtimberlyn
Please upgrade to iOS 12
Your app is very important to my business. Please upgrade it ASAP, I use your app multiple times a day! If you are not going to be able to upgrade please let me know so I can look for an alternative. Thank you.
I’d appreciate a response as soon as possible.Smartreviews
Apps crashes
From the day I downloaded this app it keeps crashing. A big thumbs down 👎amitabh4u
Great service, very reliable.
I am in the health insurance business and still some entities and clients use fax.
If you have a business this App pays for it self, I pay $80 per year and just forget about it when I needed the most, it will work immediately, seamless, and will get me out of trouble. I can take a picture of a document fax it over or receive a fax on the road. Is very reliable I have been using this service for four years now, It beats to have a fax line, buying the toner and other side expenses. I highly recommend this app even if you fax one page per month is pretty much what it cost you to go to the currency exchange, plus your time, plus your has, and maintenanceShow lessAlcázar
Please fix this new updraded app i cannot log on and it works 20 percent of the time when i can
Please fix this new updraded app i cannot log on and it works 20 percent of the time when i can never had a problem before i rely on this for business please FIX!gregoryngdpm
Seems like a great idea, but the execution is flawed
The MetroFax has worked reliably for me for half a dozen years. (This and other branded fax services seem to all be run by the same parent company behind the scenes, FYI.)
However, this app doesn’t do what the web site does.
Using the app on iPhone X, iPhone 8, iPhone 6 and iPad Pro 12.9 all report the same: Sent fax view doesn’t update.
Neither do any of the other views. Push notifications don’t work to alert you to a success or failure either.
There are no updates to the Sent Fax view, even though faxes fail or are successfully delivered, despite several attempts to refresh views.
Email alerts work when you use the service from a full desktop web browser, email alerts do not work when you attempt to send a fax from the mobile app.
I’m going to cancel this service. We pay 120 bucks a year over and over and if I can’t use this app, then I will look elsewhere. ScanBot Pro has a fax service that works, so I’ll likely transfer my $$$ to use that instead.Show lessshawnhank
Bad business practices
My experience with this app and it’s operating company: I filled out the information they wanted for a free trial. I never used it because I can do what they wanted money for with my phone and laptop. I removed the app from my equipment because I am an Electronics Engineer and I am not going to pay 8 dollars per month for a service I will never use but because Apple doesn’t erase the app when you get rid of it. Plus these folks figure that if you don’t specifically tell them to stop the program then they will just start taking your money. Apple App Store has plenty to correct.Show lessWhatapizzajunk
