Leave a Review MetroFax
App crashes
The app is usable until a fax comes in. A black screen appears and the app force closes. If that were to be fixed, it would be nice.jk01732173
Crashing unstable
Every time I tell to remember me logged in and I open the app it crashes and can’t use till I reinstall it what’s the purpose of an app that is this unstable Seems like a total waste of time to try to use an application I am extremely disappointed and do not recommend serviceTy Panitz
Poor App Service
I constantly have an issue with this app kicking me out or not letting me sign in and it’s only this app no other app. I have credit that I paid for and I can’t even send a Fax.Mrs.Chavez 22
App Doesn’t Open on XR
Website still works but this app stopped working a few months ago. Now it just crashes every time I attempt to open it (pretty useless when it doesn’t even open).Carmellawa
Crashing
Ever since I downloaded this onto my new iPhone Xs crashes after opening. The only way for me to get it to work is if I delete it and re-downloaded it works for one time. Please fix.Dujosu
The app keeps crashing crashing
I just downloaded Metro fax on my new XS max iPhone and with Face ID turned on and remember me turned on once I get into the app and login if I go out of the app or attempt to re-login it crashes every time I’ve deleted and reloaded the app three times in a row with the same results. Not great for sure.Show lessBenClif
Spoke to a supervisor he was amazing
You need to delete the app and reinstall it. Than when it prompts you to add face recognition say no thank you. This is a temporary fix for now, there working on a new update that will fix and be compatible with face recognition very soon but this will do the trick for now, it’s working for me at the moment. Hope this helps.Show lessNkitas
Terrible customer service and app doesn’t work correctly
When you reach out to customer service via email, they don’t help. When you try to call, you sit on hold for over an hour and no one picks up. The app constantly crashes and is impossible to use.missjacali
Please update mobile application
The application works fine when you log in using a password each time, and remember me not enabled. When you attempt to use Face ID or remember me, the application will not open, causing users to delete the application and reinstall.CAGOP
Worked great, then not at all
I use this service mostly for work. It worked beautifully when I first started using it. Then the app started acting up. I would click on it and it would just disappear. I contacted the company. Their customer service was good. They did test runs and said it was fine on their end, but it’s still not working on my end. Customer service told me I could also send faxes on my computer. That’s not good enough. I use it through my phone. On to the next company.Show lessEdVTX1800
